Program Coordinator III 5045
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Job Summary
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors we feed shelter teach and support our neighbors to build a stronger all aspects of our work we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.
Across our 60 locations we provide programs in a variety of service areas including workforce development children youth families seniors and homeless prevention.
Join a community-driven team supporting individuals and families in accessing public benefits resources and information. As a team member youll help guide clients through essential services that improve economic stability and well-being. Your work will make a meaningful impact across programs focused on health housing social services and more. Be part of a team creating real change in the Bronx community.
RESPONSIBILITIES
- Oversee all program components including staff orientation training and development; client assessment service plan development and progress; relationships with other community-based organizations; and components specific to the program
- Supervise three or more employees in the program
- Recruit train and supervise direct service staff and volunteers
- Administer personnel policies and procedures
- Develop regular communication with building managers for programs supervised; act as liaison with developers NYCHA and Tenant Association
- Ensure all programs meet contractual goals and reporting requirements
- Monitor program progress and submit all required reports to AVP and VP
- Plan and develop budgets and work with fiscal staff to ensure that collection of payment from funding source(s) is current
- Monitor fiscal expenses and analyze fiscal reports monthly
- Hold monthly individual supervision meetings with staff and group meetings as necessary
- Act as link between the administrative office fiscal department and program staff
- Monitor staff performance including performing case reviews and structured observations
- Participate in and encourage staff to become involved in agency events
- Act as liaison with the community including the area community district
- Perform additional duties as assigned
PROGRAM SPECIFIC RESPONSIBILITIES
- Conduct home Visits as needed to assess high risk clients
- Conduct outreach as needed throughout development
- Stay up to date on government benefits and entitlements
- Review and Submit applications for rental arrears and other government benefits
- Monitor and Input all program data in sales force
- Coordinate monthly activities and events for residents
- Assist with pantry events
- Meet minimum goals set forth by the contract
QUALIFICATIONS
- Bachelors degree with a minimum of one years experience in social services
- Proficiency in modern business communications including personal computers electronic mail voicemail facsimile and copier equipment.
PHYSICAL REQUIREMENTS
- Ability to use a computer for prolonged periods.
- Ability to occasionally lift and/or move up to 10 pounds.
- Ability to stand walk or sit for long periods of time.
- Ability to climb five flights of stairs if required to conduct home visits and/or fieldwork.
- Ability to bend and retrieve objects and/or documents.
- Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
- Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather including inclement weather if required to conduct home visits and/or field work.
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms conditions and privileges of employment including but not limited to recruitment hiring compensation training and employee development placement promotion demotion upgrading downgrading transfer layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition military and veteran status gender identity or expression genetic information status as a victim of domestic violence or any other characteristic protected by federal state or local law. If you require reasonable accommodation as part of the application process please contact .
Required Experience:
IC
