Program Administrator for Behavioral Day Services

Position: Program Administrator of Behavioral Day Services

Compensation:$85000 - 100000 annually

Status: Full-Time

Category: Exempt

Reports to:Associate Executive Director Day & Vocational Services

What We Offer:

• Top 401k plans in the industry. Employer contribution of 5% and 6% match for a total of 11%
• Comprehensive Medical and Dental Benefits
• Paid Time Off: Personal Vacation & Sick; Paid Holidays.

The Arc Mercer is seeking an experienced and passionate leader to oversee our Behavioral Day Services programs supporting adults with intellectual and developmental disabilities including individuals with behavioral health and dual-diagnosis needs.

This is an exciting opportunity for a professional who is committed to person-centered services staff development quality outcomes and innovative programming. The Program Administrator will provide leadership for multiple behavioral day programs while supervising Program Managers and partnering with clinical nursing quality assurance and operational teams to ensure exceptional service delivery.

What Youll Do:

• Provide overall leadership and operational oversight of Behavioral Day Services programs.
• Supervise and mentor Program Managers and program staff.
• Ensure programs maintain appropriate staffing levels regulatory compliance and service quality.
• Lead recruitment employee development performance management and retention initiatives.
• Support strategic planning program growth and continuous quality improvement efforts.

• Ensure delivery of high-quality person-centered services.
• Monitor implementation of Individualized Service Plans (ISPs) and Behavior Support Plans (BSPs).
• Collaborate with Behavioral Specialists Nursing Residential Services Support Coordinators families and guardians.
• Review behavioral trends incidents outcomes and quality indicators to support consumer success.
• Assist with crisis management and behavioral support strategies when needed.

• Maintain compliance with DDD Medicaid DHS and agency requirements.
• Monitor documentation audits incident reporting and corrective action plans.
• Partner with Quality Assurance and leadership teams during licensing reviews and regulatory inspections.
• Promote a culture of safety accountability and excellence.

• Expand meaningful community integration opportunities.
• Develop partnerships that support recreation volunteerism education and vocational experiences.
• Support innovative program development and agency strategic initiatives.

What You Need:

• Bachelors Degree in Psychology Social Work Human Services Special Education Rehabilitation Counseling Healthcare Administration or a related field.
• Minimum of 5 years of experience supporting individuals with intellectual and developmental disabilities.
• Minimum of 3 years of supervisory or management experience.
• Valid New Jersey drivers license with an acceptable driving record.

• Experience managing behavioral support programs.
• Knowledge of DDD regulations Medicaid requirements ISP implementation and person-centered planning.
• Experience leading teams in human services healthcare behavioral health or developmental disability services.

Skills We Value

• Strong leadership and team-building abilities.
• Excellent communication and relationship-building skills.
• Problem-solving and critical-thinking capabilities.
• Ability to analyze data and drive quality improvement initiatives.
• Commitment to person-centered supports and community inclusion.

Why Join The Arc Mercer

• Make a meaningful impact in the lives of people with disabilities.
• Lead innovative and growing behavioral day programs.
• Collaborate with experienced clinical and operational professionals.
• Opportunities for professional growth and advancement.
• Competitive salary and comprehensive benefits package.

If you are a mission-driven leader who is passionate about helping individuals achieve their fullest potential we encourage you to apply.

Have Questions Email us at or call for more information.

We are committed to providing an inclusive and accessible hiring process. If you require a reasonable accommodation or assistance with your application please contact us at

Pre-Employment Requirements: All offers of employment are contingent upon the successful completion of a background check drug screening physical exam PPD test and verification of an acceptable driving record.

Equal Opportunity Employer The Arc Mercer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin veteran or disability status.