System Administrator

System Administrator

Location: Concord NH (Hybrid)

Position Type: Contract

In-Person interview

Job Summary
Expected Hours Per Week: 37.5 (NOT a 40-hour work week).
*MUST have experiencewith SMB network scanning including Windows File Server management Folder and Share security.
*MUSTbe experienced withNetwork Printing Administrationto include deployments removals scanning and troubleshootingand all aspects that go along with it
*MUST be experienced withWindows Active Directory Identity Administration AND Azure Active Directory Identity Administrationto ensure proper understanding of the enterprise relationships between users computers printers and other endpoints.

Job Description

We are looking for a System Administrator to support print management solutions & secure data access to users. This position will be full-time and hybrid in Concord NH.

What Youll Do

• Monitors and analyzes Help Desk requests; performs initial triage evaluation second tier resolution or transfers requests to a senior level technician as needed
• Creates and manages DHCP reservation records utilizing Microsoft DHCP Server
• SMB network scanning including Windows File Server management Folder and Share security
• Network Printing Administration
• Deployments - involves managing print servers configuring printer queues & ensuring proper permissions are set for users
• Removals - safely decommissioning printers from networks making sure user access is removed & associated data handled properly
• Scanning/Troubleshooting - addressing issues related to network connectivity printer malfunctions & user problems. May involve diagnosing problems through network protocols like DNS and DHCP
• Administers secure user access to AD and Azure secured shared resources for Executive Branch agencies; ensures access is compliant with HIPPA CJIS PCI FTI FERPA etc. requirements
• Works with PowerShell/Graph scripts to provide efficiencies for and optimization
• Provides file recovery with Volume Shadow Services and current file backup software
• Provides guidance for user self-service of cloud file and email recovery
• Develops maintains and follows documentation related to MCS processes procedures and standards
• Contributes ideas for process and workflow improvement
• Partners with technicians from other DoIT divisions and bureaus to provide support and solutions
• Follows all established DoIT and State policies standards and procedures

What Youll Need

Required:

• 3 years experience with Network Printing Administration - including deployments removals scanning and troubleshooting of network printing
• 3 years of general networking experience - DNS DHCP IP protocols troubleshooting access to network resources as it relates to connectivity
• 3 years of Microsoft Windows Server administration experience (Windows Server 2016 - 2022)
• 3 years of SMB-based Network Scanning experience including Windows File Server management Folder and Share security
• 3 years of Windows Active Directory Identity Administration AND Azure AD Identity Administration experience
• Exceptional communication skills and professionalism as dealing with users of all levels within organization

Preferred:

• 2 years of PowerShell/Graph Scripting experience
• File Access and Recovery - Experience recovering files with VSS and recovering files from backup
• Documentation Proficiency
• MS SharePoint Teams & OneDrive - troubleshooting user access from the backend - authentication permissions licensing
• Information Security experience

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal state and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings etc.
• Ability to conduct repetitive tasks on a computer utilizing a mouse keyboard and monitor

Required Skills:

Network Printing Administrationnetwork printingDNS DHCP IP protocolsWindows Server 2016 - 2022Windows Active Directory Identity Administration AND Azure ADPowerShell/Graph ScriptingFile Access and Recovery