Professional Program Manager

Job Title: Professional - Program Manager - Non-IT

Location: Washington DC 20049

Start/End Dates: 7/13/2026 - 12/31/2026

Work Environment: On-site

Hrs/Wk: 40

Job Description: Seeking a temporary Platform Evaluation & Implementation Lead to support knowledge management system (Insights Hub) and strengthen its generative AI and platform capabilities.

This role spans two distinct but connected phases:

• Pre decision platform evaluation including structured collection of stakeholder feedback to inform leadership decisions; and any participation in any testing and analysis required.

• Post decision planning and execution supporting implementation readiness migration planning testing validation and change management.

This is a senior hands on role for an experienced strategic partner who can lead through ambiguity apply agile principles and contribute directly to execution-not just coordinate work.

Key Responsibilities

1. Pre Decision Platform Evaluation & Sandbox Testing

• Support the definition and operationalization success criteria and evaluative metrics (e.g. usability accuracy relevancy completeness recency efficiency).

• Support collection synthesization and analyzation of testing feedback and insights.

• Support preparation of decision ready summaries and recommendations for leadership and advisory stakeholders.

1. Planning & Program Management

• Partner with Research leadership to inform overall scope sequencing and decision framing for the Insights Hub initiative.

• Support delivery of actionable project plan with milestones dependencies and deliverables.

• Manage the integrated schedule from evaluation through execution keeping the team on track and surfacing risks early.

• Apply agile principles to adapt plans as new information constraints or opportunities emerge.

1. Implementation Readiness Migration Planning Testing & Validation (Post Decision)

• Support planning and coordination required to stand up a selected system or evolve the existing platform including:

Implementation planning and workflow design

Data migration planning and execution support

Testing validation and readiness checkpoints

Partner with technical and business stakeholders to ensure the solution meets functional governance and operational requirements.

Help translate evaluation findings into implementation priorities and sequencing.

1. Change Management & Communications

• Craft clear audience appropriate communications throughout both phases (evaluation and post decision) including updates guidance and decision materials.

• Provide change management support to help stakeholders understand whats changing why it matters and how to engage with new systems or workflows.

• Anticipate adoption challenges and proactively address them through communication training and process adjustments.

Qualifications & Experience

Required

• Balance strategic thinking with a willingness to roll up sleeves and produce deliverables.

• Significant experience leading complex cross functional initiatives involving platform evaluation system implementation or both.

• Demonstrated expertise in:

Project management and agile delivery

Platform or vendor evaluation and comparison

Sandbox or user testing design and execution

Testing and validation

Change management and communications

Data migration or implementation readiness planning

• Strong communication and synthesis skills with experience creating executive ready materials.

• Comfort operating in ambiguity and helping teams move from exploration to decision.

Preferred

• Experience in research insights knowledge management analytics or data driven environments.

• Familiarity with enterprise governance stakeholder decision making and cross team coordination.