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P&C Claim Representative III
Job Location:
Job Location:
Baltimore, MD - USA
Yearly Salary:
$ 71760 - 77250
Yearly Salary:
Posted:
2 July 2026 (30+ days ago)
Posted:
Application Deadline:
29 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Our Story
Imagine being part of a team thats not just shaping the future but actively driving it. At Davies North America were at the forefront of innovation and excellence blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group we help businesses navigate risk optimize operations and spearhead transformation in the insurance and regulated sectors.
We are seeking an experienced Property & Casualty Claims Representative III to investigate evaluate negotiate and resolve complex property damage and bodily injury claims arising from transit operations. This role is responsible for independently managing a high-volume caseload while delivering exceptional service maintaining regulatory compliance and driving timely claim resolution.
The Property & Casualty Claims Representative III is an advanced-level claims professional responsible for handling complex automobile liability property damage bodily injury and general liability claims. The successful candidate will independently manage a caseload of approximately 150175 claim files involving multiple claimants and exposures with claim values typically reserved at $25000 or greater.
This role requires strong investigative skills sound judgment effective negotiation abilities and experience handling higher-severity liability claims through resolution.
Key Responsibilities
- Independently investigate evaluate negotiate and resolve automobile liability property damage bodily injury and general liability claims.
- Manage an active caseload of approximately 150175 claims arising from transit operations.
- Analyze coverage liability causation and damages to determine claim exposure and appropriate resolution strategies.
- Conduct claimant witness and insured interviews to obtain facts and complete investigations.
- Review accident reports medical records repair estimates photographs and other supporting documentation.
- Establish maintain and adjust reserves in accordance with company and client guidelines.
- Negotiate settlements with claimants attorneys vendors and other parties involved in the claim process.
- Identify and escalate complex or high-exposure claims as appropriate.
- Coordinate with defense counsel and participate in litigation management activities when necessary.
- Prepare detailed claim summaries evaluations and reports for management and clients.
- Maintain timely and accurate claim file documentation and diary management.
- Ensure compliance with all applicable regulations client requirements and claims handling standards.
- Deliver high-quality customer service while maintaining professionalism and empathy during difficult claim situations.
- Perform additional duties and responsibilities necessary to support operational and client service objectives.
Skills knowledge & expertise
- Bachelors Degree from an accredited college or university preferred; or
- High School Diploma or equivalent with relevant claims handling experience.
- Minimum of 2 years of experience handling automobile liability bodily injury property damage or general liability claims with a bachelors degree; or
- Minimum of 4 years of experience investigating evaluating negotiating and resolving automobile property damage bodily injury and general liability claims.
- Experience handling moderate to complex liability claims with exposure levels typically reserved at $25000 or greater.
- Prior experience managing high-volume caseloads preferred.
- Experience within a public sector transportation transit municipality or TPA environment is a plus.
- Strong understanding of liability claims investigation and evaluation techniques.
- Working knowledge of bodily injury claim handling damage assessment and settlement practices.
- Excellent negotiation and conflict resolution skills.
- Ability to analyze complex liability and damages issues.
- Strong organizational and time management skills with the ability to prioritize competing demands.
- Excellent written and verbal communication skills.
Proficiency with claims management systems and Microsoft Office applications. - Ability to work independently while maintaining quality and productivity standards.
- Strong attention to detail and sound decision-making abilities.
Equal Employment Opportunity & Legal Notices
Benefits
At Davies North America we are dedicated to supporting the wellbeing and future of our qualifying employees. Our comprehensive benefits package includes:
- Medical dental and vision plans to support your health and that of your family
- A 401(k) plan with employer matching
- Timeoff policies including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for nonexempt employees
- Paid holidays
- Life insurance and shortterm and longterm disability coverage
Benefit offerings eligibility and required employer contributions may vary based on role classification and applicable federal state and local laws including those tied to an employees primary work location.
Where required by law the Company provides paid sick leave paid family and parental leave and other mandated benefits in accordance with applicable state and local requirements.
Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity and we actively promote an environment where all voices are valued and heard.
Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills experience qualifications and geographic location which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
Background Check & Fair Chance Compliance
Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills experience qualifications and geographic location which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
Background Check & Fair Chance Compliance
Any background check or review of criminal history if applicable to the role will be conducted only after a conditional offer of employment and in compliance with applicable federal state and local laws including fairchance hiring requirements.
Massachusetts Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Massachusetts Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Required Experience:
Unclear Seniority
