Payroll Implementation Specialist

Payroll Implementation Specialist
$65-75K DOE Full time Hybrid Phoenix or Remote USA**

At eBacon were cooking up something special in the construction industry! Were a software company that focuses on certified payroll and fringe benefit management combining time tracking fringe management payroll and certified reporting into one sizzling solution that helps contractors and subcontractors avoid risk and become more profitable.

With our advanced in-house development team were not just serving up standard solutions were rapidly responding to market needs with unique products that solve real-world problems. And now were looking for a strong Implementation Manager to join our team.

Who Were Looking For:
Youll be the master chef of our clients onboarding experience leading the complete implementation process from start to finish. Youll be the go-to person for new clients gathering requirements providing top-notch training and managing multiple accounts. You make sure everything runs like a well-oiled (or should we say bacon-greased) machine. From initial payroll processing to 401(k) and benefit setups youll ensure every detail is perfectly seasoned for success.

Job Snapshot:

• Oversee the entire client implementation process from post-sale to completion.
• Collaborate with different departments to address any issues that may arise during implementation.
• Set and manage client expectations using the implementation timeline.
• Provide technical training and support for HRIS and initial payroll processing.
• Work closely with sales and operations teams to ensure smooth implementation as promised.
• Organize and complete all required implementation documentation.
• Communicate new client information to the implementation team ensuring all departments are equipped for accurate and timely service.
• Ensure weekly deliverables are met according to the established timeline.
• Handle and resolve client issues and requests following up until resolved.
• Ensure complete client satisfaction throughout the process.

• 3 years experience in account management and/or client implementation.
• 3 years payroll processing experience
• Strong attention to detail and follow-through on client requests.
• Excellent written and verbal communication skills.
• Ability to work independently solve problems and take initiative.
• Thrive in a fast-paced environment meeting deadlines despite frequent interruptions.
• Strong work ethic eagerness to learn and ability to analyze large data sets.
• Detail-oriented with a focus on process improvement.
• Proficiency with MS Office Suite (Excel Word PowerPoint).

• SQL knowledge
• Experience with Certified payroll (Davis-Bacon and/or State Prevailing payroll).
• Experience auditing payrolls for compliance.
• Familiarity with HR and payroll regulations.
• Knowledge of group health plans ACA regulations and enrollment processes.

**All applicants must be legally authorized to work in the United States. Employment is contingent upon the ability to provide documentation verifying identity and authorization to work in the U.S. in compliance with the Immigration Reform and Control Act of 1986 without the need for current or future employer-sponsored work authorization.


Who are we
eBacon is a financial technology software company located in Phoenix Arizona. We create a lot of innovative financial solutions for the business world with a focus on certified payroll and fringe benefit management for the construction industry. Our development team is in-house so were always creating cool new things to get the job done. We have won awards for customer service and for being one of the top companies to work for in Arizona for several years and counting.

We also have excellent benefits including competitive pay plenty of PTO health care 401K matching and fun employee outings. The work we do is serious and we work hard and take great pride in the help we give our clients but we also dont take ourselves too seriously. I mean we do have a bacon strip mascot.