Network Operations Tools Engineer

Position : Network Operations - Tools Engineer

Location is Newark NJ

Microsoft Teams Interview or in person

Please include Linked in Profile

Hybrid 3 days per wk in office

Job Description

The NOC requires a tool development resource to maintain updateand create tools alerting mechanisms dashboards and reports in support of the NOCs mission.

This is an IndividualContributor role; must be fully competent to work under general direction. knowledgeof business or function for which application is designed (Networks NetworkMonitoring Network Metrics etc.). Integration with ServiceNow and othertoolsets preferred.

JobDescription:

• Recommend Design and Integrate monitoring alerting solutions within SolarWinds with ServiceNow integration.
• Experience with creating / modifying customized dashboards leveraging Power BI / SolarWinds SQL Tables a must
• Perform requirements gathering necessary to design and build infrastructure / applications enterprise monitoring systems.
• Perform analysis and make recommendations on tools design that meets industry best practice for monitoring and troubleshooting.
• Validate the system for functionality performance fault tolerance and operational readiness.
• Work closely with operational support teams such as Network Windows and Cyber Security to provide a holistic monitoring solution.
• Execute detailed network / server discovery device monitoring topology visualization
• Assist with identifying root cause analysis (RCA) capabilities.
• Identify issues develop and maintain processes that address and resolve them (and be sure to communicate/alert stakeholders as needed).
• Assist to make enhancements (SolarWinds) and troubleshoot issues as they occur.
• Proactively put forward ideas that support operational & project objectives (e.g. development testing solutions and tools).

• Stay on top of state-of-health monitoring and SLA targets.
• Perform special projects and initiatives as assigned.

Preferredskills:

3 years of hands-on experience with enterpriseMonitoring and Observability platforms including implementationcustomization and operational support.

Subject Matter Expert (SME) in SolarWindsMonitoring Solutions (required) including core components platformarchitecture alerting reporting and performance optimization.

Strong hands-on experience integrating and supporting monitoring tools including:

oSolar Winds

oService Now (event incident and workflow integrations)

Experience with advanced monitoring and correlation platforms such as Datadog and BigPanda (highly desirable).

Working knowledge of Syslog and SNMP v2/v3including:

oTrap forwarding and receiving

oConfiguration validation and troubleshooting

Proven experience in automation of repeatablemonitoring tasks including:

oEvent and alert automation

oReport generation and scheduling withinSolarWinds

Ability to diagnose and resolve complextechnical issues across infrastructure applications and network monitoringdomains.

Experience in configuring and managing:

oMonitoring profiles

oPolling policies

oThresholds and alert conditions

Platform administration experience supportinglarge-scale enterprise monitoring environments ensuring stabilityscalability and performance.

Demonstrated ability to manage and coordinateacross multiple monitoring tools and integrations in a hybrid environment.

Strong collaboration skills with the ability tocoordinate effectively with SolarWinds Platform Administrators infrastructureteams and operations stakeholders.

Qualification Requirements:

Bachelors degree in computer science engineeringor a related field from an accredited college 4 to 6 years experience directlyrelated to AIOps IT automation engineering monitoring engineering andmanagement of infrastructure.