Mitigation Estimator
Augusta, ME - USA
Job Summary
- 401(k) matching
- Bonus based on performance
- Company car
- Competitive salary
- Free uniforms
- Opportunity for advancement
- Paid time off
Primary Responsibilities
- Establish and maintain strong customer relationships for mitigation services
- Educate customers on the restoration and mitigation process including timelines expectations and next steps
- Assess property damage and work with customers to understand immediate needs safety concerns and potential upgrades
- Ensure all estimates and scopes align with client requirements and insurance carrier guidelines
- Analyze labor materials equipment and time required for restoration and remediation projects
- Create accurate sketches and develop an initial scope of work for mitigation and restoration services
- Deliver consistent detailed and well-documented estimates using industry-standard tools
- Identify project constraints potential hazards and required repairs or upgrades related to damage conditions
- Collaborating with Project Managers and field teams to validate scope pricing and production approach
- Identify document and finalize the full scope of work
- Coordinate with external resources as needed (e.g. adjusters industrial hygienists engineers environmental testing firms) to ensure estimate accuracy
- Assemble clear accurate and well-organized estimates for internal review and client submission
- Communicate estimate details project scope and updates effectively with customers insurance partners and internal teams
- Bachelors degree in construction management Business or related field preferred
- Minimum of 2 years of experience in restoration estimating water/fire mitigation and/or insurance adjusting
- Strong customer service skills with the ability to manage customers during stressful loss situations
- Excellent written and verbal communication skills for working with customers adjusters and internal teams
- Proficiency in estimating software and familiarity with insurance carrier guidelines and TPA programs
- Strong analytical critical thinking and problem-solving skills in evaluating property damage and determining scope of work
- Ability to thrive in a fast-paced emergency service environment with shifting priorities
- Detail-oriented with strong organizational and documentation skills
- Team-oriented mindset with the ability to collaborate effectively with production crews and office staff
- Valid drivers license with the ability to travel locally to job sites as needed
- Walking and/or standing for extended periods throughout the day
- Frequent driving and sitting
- Occasional ladder use and work at heights
- Exposure to varying environmental conditions including heat and humidity
- Work environments may include active job sites with elevated noise levels
Compensation for this role is an annual salary bonus and is based on experience.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
About Company
The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.