Manager, Outbound Sales Development

Square is seeking a high-impact Manager Outbound Sales Development to lead and scale one of the most critical engines of our GTM motion: outbound pipeline generation. You will oversee a team of Business Development Representatives focused on creating exceptional first interactions executing high-quality outbound prospecting and delivering predictable top-of-funnel pipeline for our Sales organization.

This is a role for leaders who operate with speed intensity and precision. Youll shape outbound strategy enforce a high-performance culture and raise the bar on execution across messaging sequencing qualification and funnel conversion. Youll partner closely with Sales Marketing and Sales Ops to ensure our outbound motion is targeted competitive and consistently producing high-velocity results.

Were building a team that competes hard moves fast and wins and your leadership will set the tone.

You will:

• Own the outbound engine: Define and drive the strategy execution and continuous improvement of outbound pipeline generation.
• Exceed pipeline targets: Consistently deliver strong SQL meeting and conversion performance with high-quality output.
• Sharpen outbound execution: Review cold calls emails and cadences to refine talk tracks personalization sequencing and objection handling.
• Improve conversion: Identify funnel gaps diagnose root causes and implement changes that increase meeting quality and downstream pipeline conversion.
• Competitive positioning: Train the team to position Squares integrated ecosystem as the modern efficient high-value alternative in the market.
• Forecasting & reporting: Own pipeline forecasting and deliver clear data-backed insights to Sales leadership.
• Territory and ICP alignment: Collaborate across Sales Marketing and Sales Ops to refine ICP prioritize accounts and optimize outbound coverage.
• Experiment & scale: Test new messaging channels and tactics. Operationalize what works; eliminate what doesnt.

Leadership & Team Development

• Develop elite outbound talent: Coach and mentor BDRs across call execution active listening objection handling and qualification discipline.
• Build a performance culture: Create a metrics-driven environment grounded in accountability consistency and continuous improvement.
• Operational excellence: Implement scalable onboarding coaching frameworks and performance management systems that support rapid growth.
• Cross-functional alignment: Partner closely with Sales Enablement and Marketing to ensure outbound campaigns and plays land with precision.
• Data-driven management: Use Salesforce Outreach and analytics tools to inspect activity monitor conversion trends and drive targeted coaching.

You have:

• 3 years in Sales Development Business Development or outbound sales including 1 year in a leadership or coaching capacity.
• Proven track record of leading high-performing teams that exceed outbound pipeline targets.
• Deep expertise in outbound motionscold calling sequencing messaging objection handling and multi-channel outreach.
• Demonstrated ability to build coach and scale high-output teams that operate with urgency and discipline.
• A data-first mindset with strong forecasting operational rigor and process-management skills.
• Exceptional communication and leadership presenceyou set clear expectations rally teams and drive results

Block takes a market-based approach to pay and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidates starting pay will be determined based on job-related skills experience qualifications work location and market conditions. These ranges may be modified in the future.

To find a locations zone designation please refer to this resource. If a location of interest is not listed please speak with a recruiter for additional information.

Zone A: $129000 - $177400

Zone B: $119900 - $164900

Zone C: $113600 - $156200

Zone D: $103200 - 141900

Were working to build a more inclusive economy where our customers have equal access to opportunity and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.

We believe in being fair and are committed to an inclusive interview experience including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter who will treat these requests as confidentially as possible. Want to learn more about what were doing to build a workplace that is fair and square Check out our ID page.

While there is no specific deadline to apply for this role U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.