Lead, Product Operations

Grade Level (for internal use):

The Product Operations team drives operational excellence and strategic execution across S&P Globals Geoscience Engineering and Upstream Data Science software portfolio serving subsurface professionals worldwide with industry-leading platforms. Operating at the intersection of Product Technology Commercial and Customer Success functions the team values data-driven decision making cross-functional collaboration and customer-centric innovation. This highly visible team plays a critical role in the companys SaaS transformation journey while maintaining our position with the leadingas the trusted partner for energy industry professionals globally.

• Product Portfolio Operations & Performance:Design and implement best-in-class operating cadence across the $100M software portfolio including standardized development workflows release governance and comprehensive performance frameworks tracking ACV ARR NRR churn and feature-level ROI to guide executive decision-making

• Cross-Functional Alignment & Strategic Execution:Serve as the connective tissue between Product Engineering Commercial and Customer Success teams leading quarterly business reviews driving accountability against portfolio OKRs and ensuring alignment between product roadmaps commercial timelines and go-to-market execution

• SaaS Transformation Leadership:Support the critical transition from legacy desktop software to cloud-native SaaS platforms partnering with Product Management and Engineering on release velocity usage-based pricing models platform scalability and operational readiness for new platform launches

• Customer-Centric Feedback Integration:Create structured mechanisms to capture and prioritize insights from Technical Advisors Customer Support and Commercial teams translating feedback into actionable product improvements that enhance customer experience retention and drive product-led growth initiatives

• Go-to-Market & Commercial Enablement:Operationalize product launches across global markets ensure strong alignment between product positioning pricing and packaging strategies and support deal qualification frameworks while enabling expansion into underpenetrated markets

• AI/Analytics Integration & Innovation:Drive scalable AI and advanced analytics integration across the multi-product portfolio supporting data-driven product investment decisions and enabling next-generation capabilities for subsurface professionals worldwide

• 8 years of experience in Product Operations Product Management Strategy or Business Operations roles

• Proven experience in enterprise software or SaaS environments with demonstrated ability to operate effectively in complex cross-functional organizations spanning Product Engineering and Commercial teams

• Strong analytical and financial acumen including expertise with SaaS metrics such as ACV ARR NRR churn analysis and unit economics to drive data-driven decision making

• Experience building and implementing operating models executive dashboards performance frameworks and execution processes that drive organizational alignment and accountability

• Exceptional communication and presentation skills with executive-level presence including ability to facilitate cross-functional meetings lead quarterly business reviews and influence stakeholders at all levels

• Experience with product portfolio management and go-to-market operations including product launches release governance and commercial enablement activities

• Bachelors degree in Business Engineering Computer Science or related field with

• Experience in energy geoscience or engineering software markets with familiarity of subsurface workflows such as seismic interpretation reservoir modeling or production optimization

• Proven track record supporting desktop-to-SaaS platform transformations including migration strategies cloud-native architecture considerations and change management for technical user bases

• Exposure to AI/ML-enabled products advanced analytics platforms or data science applications particularly in technical or scientific software environments

• Background working with global teams and international customers including experience with market expansion strategies and cross-cultural stakeholder management

Compensation/Benefits Information:(This section is only applicable to US candidates)

S&P Globalstatesthat theanticipatedbase salary range for this position is $110000 to $149000. Final base salary for this role will be based on the individuals geographic location as well as experience level skill set traininglicensesand certifications.

In addition to base compensation this role is eligible for an annual incentive plan.

This role is eligible to receiveadditionalS&P Global benefits. For more information on thebenefitswe provide to our employees please clickhere.

Right to Work Requirements:

This role is limited to persons with an indefinite right to work in the United States

About S&P Global Energy
At S&P Global Energy our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration.

S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses governments and individuals with trusted data expertise and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks data and insights that customers need in order to plan confidently act decisively and thrive economically in a rapidly changing global landscape. Learn more at In It For You

Our Mission:

Advancing Essential Intelligence.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership

Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.

US Candidates Only:Know Your Rights: Workplace discrimination is illegal