Inside Sales Representative
Rutherford, NJ - USA
Job Summary
Inside Sales Representative & Customer Service
Location: Onsite Hours: 7:30 a.m. - 4:30 p.m.
Employment Type: Full-Time
Salary Range: $65000-$80000 plus quarterly bonuses once the ISR has built up a book of business
Our client is seeking a Customer Service & Inside Sales Representative to join their expanding team. This newly created position offers an excellent opportunity for a customer-focused professional who enjoys building relationships managing accounts and contributing to business growth.
The selected candidate MUST be willing to work onsite five days per week from 7:30-4:30. There is no WFH option with this position.
- Serve as a primary point of contact for customers providing exceptional service and support
- Process customer orders accurately from entry through fulfillment and delivery
- Build and maintain strong customer relationships through ongoing communication and follow-up
- Support inside sales initiatives by identifying opportunities to grow existing accounts and develop new business
- Coordinate closely with warehouse logistics and operations teams to ensure timely and accurate order fulfillment
- Resolve customer inquiries and issues in a professional and timely manner
- Maintain accurate customer order and account information within company systems
- Assist with general sales support and administrative functions
- Collaborate with team members to ensure accounts are aligned and serviced effectively
- 35 years of customer service account management or inside sales experience
- Experience in food & beverage distribution manufacturing wholesale or a similar industry preferred
- Strong relationship-building and communication skills
- Ability to manage multiple accounts priorities and deadlines in a fast-paced environment
- Highly organized with strong attention to detail
- Self-motivated and capable of working independently
- Comfortable making outbound calls and proactively engaging with customers
- Proficiency with CRM platforms order management systems and Microsoft Office
- Customer Service
- Account Management
- Order Processing
- Inside Sales
- Lead Generation
- CRM Systems
- Inventory & Logistics Coordination
- Relationship Management
- Problem Solving
- Cross-Functional Collaboration
- Competitive compensation
- 401(k) with company match
- Medical dental and vision insurance
- Life insurance
- Paid time off
- Opportunity to join a stable growing organization with long-term career potential