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Inside Sales Representative Instrumentation Products Group
Job Location:
Job Location:
Matthews, NC - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
20 May 2026 (30+ days ago)
Posted:
Application Deadline:
30 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Carotek a SunSource company provides process equipment solutions for the industrial commercial and municipal markets in North Carolina South Carolina Tennessee Georgia and Virginia. Carotek represents over 85 manufacturers as their process equipment distributor representative and repair center for pumps blowers heat exchangers valves instrumentation IIoT steam hydronicsand municipal products.
Were looking for an energetic self-driven technically inclined individual to join our Inside Sales team in our Matthews NC office.
In this role you will be responsible for:
Providing outstanding service to our customers and support to the outside sales staff.
This position will work primarily with our Instrumentation Product lines
Answering telephone calls or responding to customer correspondence regarding technical questions on products or systems
Engaging in technical discussions to obtain applicable information to identify correct product needed and advising customer on substitution or modification of product when replacement is necessary
Selecting and specifying products based on customer application and design prerequisites;
Conferring and corresponding with service technicians service managers or manufacturers to resolve unusual or complex technical problems or refer highly complex problems to Applications Specialist or Manager
Supplying detailed product quotations by computing price discount and shipping charges as required and within company guidelines
Informing customer of pricing back orders delivery delayed shipments and/or any other problems related to the order process and provide tracking information
Obtaining purchase order number and/or credit card information from customer
Conferring with Accounting to research and resolve invoicing or credit discrepancies
Attending sales meetings or educational activities to stay up-to-date on the latest technical developments with the productsand more.
This is a full-time in-office position and hours of work and days are Monday through Friday 8:00 a.m. to 5:00 p.m. in the Matthews NC office.
Occasional evening and weekend work may be required as job duties demand.
Required Education and Experience
Associates Degree or equivalent from a two-year College or technical school (Bachelors degree preferred); or two to four years of related experience and/or training; or equivalent combination of education and experience.
Preferred Education and Experience
Working knowledge of electrical pneumatics mechanical assemblies gauges instrumentation and/or a very strong mechanical aptitude.
Ability to read analyze and interpret technical drawings and electrical schematics and technical procedures write reports and general business correspondence;
Ability to calculate figures and amounts such as discounts commissions proportions and percentages and the ability to convert standard measurement to metric;
Working knowledge of Microsoft Office Products (Word Excel etc.) Prophet 21.
Why Would You Be Interested
About Carotek Inc. () A SunSource company ()
With over 200 highly trained employees Carotek is recognized as one of the countrys strongest and most respected providers of products and services to meet the demands of a complex high tech cross-industry market. We offer a dynamic and exciting work environment with competitive salaries incentive programs and a comprehensive benefits package.
We are recognized as one of the countrys strongest engineering level agents distributors and value-added fabricators. From the simple to the complex we offer a broad scope of products and services in mechanical electrical instrumentation valve pump and steam specialties to the industrial commercial and municipal markets in North Carolina South Carolina Tennessee Georgia and Virginia.
Our mechanical and electrical shops are designed to custom build and integrate complex process skids. We continue to strive for product improvement and value engineer these packages for better cost and product enhancement.
Were always on the lookout for highly talented and highly motivated people to help us continue our hard-earned reputation for quality and service excellence. To be considered you must apply for a specific position for which Carotek has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings we encourage you to reapply as they become available.
This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities. Duties responsibilities and activities may change at any time with or without notice.
If you are interested and qualified for this opportunity then we want to hear from you!
Equal Opportunity Employer including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process please contactemailprotectedto request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please clickherefor additional information. (For Illinois E-Verify information clickhereaquí).
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
About Company
As one of North America's leading distributors for mobile and industrial applications, our solutions-based approach supports OEM & MRO customers with their needs in fluid power, fluid process, fluid conveyance, industrial supplies, and service & repair capabilities.
