HR Technical Writer (HR SOPs, Process Documentation & SharePoint)

Location: Orlando FL 32801
Type: 1-Year Contract (W2)

This role will support the standardization creation and governance of core HR documentation including Standard Operating Procedures (SOPs) process maps and user-friendly workflow guides. Responsibilities include developing training literature end-to-end process and procedural documentation reference guides job aids/guides presentations visual micro-learning aids and related materials.

This role will partner closely with HR Subject Matter Experts across domains to translate complex compliance legal and operational policies into clear actionable resources.

• Conduct structured interviews with HR Subject Matter Experts (SMEs) including HRIS Employee Relations and Talent Acquisition to capture accurate technical and process data.
• Analyze HR workflows to identify operational inefficiencies and propose documentation-based improvements.
• Author comprehensive HR SOPs compliance frameworks training manuals and structured templates while maintaining strict version control.
• Design actionable job aids cross-functional flowcharts and process maps to visually simplify complex operations.
• Build and manage centralized HR documentation repositories including site navigation document libraries and access permissions.
• Translate complex legal regulatory compliance and policy language into clear user-friendly instructions for employees.
• Track documentation action items development timelines and multi-team deliverables from draft through final approval.
• Ensure all published documentation aligns with corporate compliance internal audit and quality control benchmarks.

• Deep understanding of structured authoring information mapping document lifecycle management and version control principles.
• Excellent writing editing and communication skills with strong attention to detail.

• Structure information logically and translate dense highly complex legal or technical jargon into plain user-friendly instructions.
• Build SharePoint document libraries by designing navigation paths managing document libraries and setting user access levels.
• Communicate effectively across all settings actively listen and encourage open expression of multiple viewpoints.

• Conducting structured interviews extracting technical data from busy subject matter experts and asking targeted clarifying questions.
• Template creation and use of industry-standard style guides.

• Graphic software applications and workflow tools (e.g. Lucidchart Microsoft Visio Adobe Acrobat HTML etc.).
• Content management systems taxonomy design and folder structuring.
• Microsoft Office Suite (Word Excel Outlook etc.) and standard office equipment (telephone computer copier etc.).

• HR domains tasks and functions.
• Employment laws labor standards and corporate audit requirements to ensure documentation compliance.

• Maintains strict organization through checklists and schedules to consistently deliver high-quality work requiring minimal oversight.
• Learns quickly embraces new challenges and demonstrates intellectual curiosity to provide innovative solutions and make sound analytical decisions.
• Anticipates customer needs delivers solutions aligned with expectations and maintains a proactive positive attitude in all circumstances.
• Manages tasks efficiently using limited resources leverages internal knowledge and strictly follows OUC policies practices and safety procedures.

• Minimum of 3-5 years of technical writing process analysis and documentation editing experience specifically including:
  • Authoring Standard Operating Procedures (SOPs)
  • Process mapping
  • Workflow documentation

• Bachelors degree in English Technical Communication Human Resources Business Administration Journalism or a related field of study.

Hybrid Position

• 3 days in office
• Mandatory in-office days: Tuesday and Thursday