HR Systems Administrator

Located in Boston MA. Salary $120-130000.00 per year plus bonus competitive benefits and 401(k) match program.

Skills:

Strong analytical and technical as well as experience with data management and reporting tools.

Skilled in building relationships and communicating effectively across all levels

Strong track record of collaborating across teams delivering technical support and training staff.

Proven project management and process-focused capabilities (preferred Certified Associate in Project Management (CAPM) but not required)

Knowledge of HRIS systems processes administration and release management.

Strong proficiency with Microsoft Office Suite - Word Excel Access PowerPoint and Outlook.

Advanced proficiency in database management and security as well as running SQL queries (to include but not limited to query optimization backup/restore and disaster recovery).

Ability to stay ahead of HRIS and payroll technology evolution

Organized and detail-oriented skilled in managing diverse assignments and priorities in parallel

Design and execution of system test plans including front-end and back-end unit and integration tests

Able to express data through visualizations to tell a story

Must be a results-oriented problem solver capable of recommending and implementing solutions

Knowledge and Experience:

34 years of hands-on experience supporting and administering Pro and UKG Work Force Management (WFM)

Demonstrated broad and strong background in UKG and related UKG modules (Pro UTA and WFM strongly preferred).

Knowledge of ServiceNow to respond to stakeholder communications

Experience in overseeing HRIS operations with a focus on data accuracy user assistance and continuous system improvement

Understanding of HR processes data privacy regulations and security protocols

Experience in performing diagnostic tests and audits as well as documenting processes.

Ability to provide expert advice and guidance on HRIS strategy implementation and optimization.

Certified UKG Implementation Credential (preferred but not required)

Bachelors degree in Information Technology Human Resources Management Business Administration or related field

Key Accountabilities

HRIS and HR Shared Services:

Document track and monitor problems and ensure a timely resolution via ServiceNow ticketing system

Analyzing the businesss operations and computer systems to determine which software applications can improve efficiency.

Providing recommendations on upgrading existing systems or installing new ones.

Ensuring data accuracy integrity and compliance with regulations. This includes data entry maintenance audits backup/restore and disaster recovery.

Conduct research on product updates services protocols and standards in support of UKG.

Ensuring data security privacy and compliance with relevant laws and regulations.

Partner with internal stakeholders to generate reports analyzing data to identify trends and providing insights to support HR decision-making.

Liaising with vendors IT and HR/Payroll departments keeping abreast with software upgrades and functional improvements of current software portfolio and industry trends

Researching software applications that will help the company succeed

Identifying opportunities to improve HRIS processes and systems and participating in system upgrades and implementations.

Contributing to the creation and maintaining of HRIS Roadmap and modernization plan

Assisting in the development and maintenance of HRIS network hardware and software.

Reporting to stakeholders management and end-users on the progress of operational problems

Organizing meetings with stakeholders to discuss the functional aspects of their applications.

Demonstrating sound project management principles and leveraging best practice techniques.

Other duties as assigned.

System Specific:

Maintaining and updating the UKG system including user accounts profiles and security access and administration.

Administer and maintain end user accounts permissions and access rights (furnish the required reports to assist with internal control external auditors and cybersecurity reviews).

Configuring customizing and troubleshooting UKG including routine upgrades updates and integrations with other systems while identifying opportunities for system optimizations.

Develop and enforce standards and policies for system access user permissions and security controls to safeguard HRIS data integrity.

Oversee and monitor new software applications and hardware (time clocks) deployments to ensure seamless integration and prevent interoperability issues.

Diagnose troubleshoot and resolve technical issues related to HRIS software and deployed field devices to minimize system downtime.

Analyze transform and import batch data into the HRIS system accurately and efficiently based on business requests.

Using software applications in a way that is consistent with established protocols and can be easily used by others.

Maintain high availability and uptime of HRIS platforms and all associated integrations/interfaces to support uninterrupted HR operations.

Develop and maintain comprehensive knowledge base resources for Tier 1 and Tier 2 support teams enhancing their ability to resolve user issues efficiently.

Coordinate with HRIS Vendor to perform disaster recovery exercises on the annual basis in coordination with KNA CISOs department.

Training:

Remain current regarding emerging technologies and security issues. Evaluate or create training materials to improve employee awareness and knowledge of these systems so they can use these computer systems more effectively.

Develop update and maintain comprehensive user documentation and reference materials to support HRIS users in effective system utilization.

Create and maintain Training Plans and Training Material for area of responsibility in conjunction with other departments

Support with the training of new employees on how to use HRIS applications.

Digital Solutions Partnership:

Collaborate with the internal IT team to support the development maintenance and annual testing of the Business Continuity of Operations (COOP) and Disaster Recovery (DR) plans ensuring HRIS system resilience.

Partner closely with the Chief Information Security Officer (CISO) to implement maintain and regularly review security controls aligned with industry best practices and compliance requirements for HRIS data protection.

Engage regularly with IT leadership executive leadership and vendors to assess technology needs recommend HRIS-related solutions and foster strong collaborative partnerships to support organizational goals.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of the accommodation may be requested to enable individuals with disabilities to perform the essential functions.

All roles may entail to varying extents the following physical demands:

• Long periods (potentially exceeding 8 hours per day) of walking standing sitting bending pushing pulling climbing lifting balancing stooping twisting squatting handling materials repetitive hand-wrist motions and traversing uneven surfaces;
• Exposure to both extreme heat and cold;
• Exposure to loud noises fumes and airborne particles;

In addition to the above demands inherent in every role the following roles may entail unique physical demands including:

• Operators/Drivers may work inside or outside vehicles and may operate vehicles for over 8 hours per day.
• Operations Supervisors and Managers may split their work between an office setting looking at a computer screen/electronic device and active transit field locations driving in a vehicle.
• Maintenance Employees may be exposed to toxic or caustic chemicals in a ventilated maintenance shop and may work with personal computers laptops electronic hand-held devices complex electrical schematics diagnostic software and testing devices and other heavy machinery.
• Office Staff may work indoors in air-conditioned or well-ventilated facilities including offices and cubicle spaces equipped with a telephone and computer and may entail typing or looking at a computer screen.

Additional Statements:

• Drug screening:Pursuant to Department of Transportation regulations employment for safety-sensitive positions will be contingent upon passing apre-employment drug screen and a physical examination. Keolis maintains a drug-free workplace. Employment will also becontingent upon completion of abackground check consistent with applicable federal state and/or local laws.
• Safety commitment:Safety is a way of life atKeolis. By placing safety first we ensure the wellbeing of our employees customers and communities. Together we canbecome the safesttransportation company in the world.
• Environmental commitment:Keolis is committed to protecting the environment by minimizing the impact of our operations on the communities wherewe operate.
• EEO statement:Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race color sex religion age creed marital status national origin ancestry physical or mental disability sexual orientation pregnancy status genetic information veteran status gender identification or any other status protected by applicable law. If you require a reasonable accommodation to participate in the application or interview process please contact Keolis complies with federal and state disability laws and provides reasonable accommodations to qualified applicants.
• Work authorization:Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position
• Disclaimer and closing statement:The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits opportunities for development and growth throughout an exciting and rewarding career and the safest work environment possible.

Required Experience:

Unclear Seniority