Director Engineering Services
Job Location:
Liberty Lake, WA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
The Director of Engineering Services provides strategic and people-centered leadership for engineering tools processes architecture and integration standards that enable reliable scalable and innovative managed services delivery. This role supports the Global Operations Center and partners across the organization to deliver technology solutions that improve customer outcomes strengthen operational excellence and create long-term business value in the utilities and energy ecosystem. This leader balances strategy with execution fostering collaboration across engineering product and operations teams while building inclusive high-performing teams that adapt to evolving customer and market needs.
Duties & Responsibilities:
Lead and evolve engineering processes tools and architecture standards that enable customercentric secure and scalable managed services across global operations.
Drive solution design and systems integration that support reliable service delivery while remaining agile to changing customer regulatory and market requirements.
Collaborate closely with Product Management R&D Sales Customer Success and Operations to ensure technical solutions align with customer needs business priorities and utility industry standards.
Partner with customers and industry stakeholders to understand requirements share expertise authentically and identify innovative service opportunities that deliver measurable value.
Build lead and develop diverse highperforming engineering teams through inclusive workforce planning hiring coaching and continuous development.
Establish and communicate strategic roadmaps define success metrics and promote accountability through transparent tracking of outcomes and continuous improvement.
Manage budgets forecasts and operational plans responsibly balancing financial stewardship with investments in innovation and service quality.
Champion a culture of collaboration accountability and learning that supports safe reliable and futureready technology solutions for utilities and energy customers.
Required Skills & Experience:
Demonstrated experience leading engineering organizations or teams in complex technology environments with accountability for architecture solution design and systems integration.
Strong expertise in designing and integrating largescale enterprise technology solutions that support managed services or operational platforms.
Experience establishing or improving engineering tools processes and standards that enable consistency quality and agility.
Proven ability to lead and collaborate with distributed crossfunctional teams in a global or multimarket context.
Customercentric mindset with the ability to translate business and operational needs into practical scalable technical solutions.
Effective communicator who can influence decisions lead change authentically and build trust across technical and nontechnical stakeholders.
Bachelors degree in engineering computer science or a related field or equivalent professional experience.
Preferred Skills & Experience:
Experience within utilities energy IoT or other regulated assetintensive or missioncritical technology environments.
Background in managed services global operations or serviceoriented technology delivery models.
Advanced degree in engineering business or a related discipline.
Experience setting longterm technology or service roadmaps aligned with customer outcomes and business strategy.
Demonstrated success driving innovation while maintaining operational reliability and compliance in complex environments.
Travel: 25% domestic & international travel expected.
Physical Demands: This is a typical office job with no special physical requirements or unusual work environment.
The base salary range for this position is $150000 - $278000 for Liberty Lake WA. This position is eligible to participate in an annual bonus program.
This position also includes a competitive benefit package including; financial social health and wellbeing programs paid vacation 401k matching employee stock purchase program hybrid work schedule and more!
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Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences dont perfectly align with every requirement we encourage you to apply the end you may be just who we are looking for!
The successful candidates starting wage will be determined based on permissible non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply please contact a recruiting representative at 1- or email .
Itron is transforming how the world manages energy water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency build resilience and deliver safe reliable and affordable service. With edge intelligence we connect people data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world:
Required Experience:
Director
