Controls Operations Manager

KEY RESPONSIBILITIESServing as the primary on-site leader for the Controls Department overseeing dailyoperations across engineering field service panel shop and inside salesManaging workflow workload distribution and scheduling across all four subdepartments to ensure projects and customer commitments are metIdentifying and resolving operational bottlenecks before they escalate and developingrepeatable processes to prevent recurrenceProviding direct supervision mentorship and performance feedback to departmentemployees many of whom have been promoted into their current roles as the companyhas grownActing as the primary point of escalation for internal issues so that the VP of Controlscan remain focused on business development and strategic prioritiesCoordinating with other departments (pump sales pump repair field service) to ensurecross-functional alignment on shared customer projectsTracking key department metrics project status lead times open orders and servicecommitments and reporting regularly to the VP of ControlsEstablish accountability for performance deadlines and qualityWHAT WERE LOOKING FOR:6 years of experience in an operations project management or departmentmanagement role ideally in an industrial electrical or engineered-productsenvironmentDemonstrated ability to manage and develop teams across multiple functional areasStrong organizational skills with the ability to juggle competing priorities and keep multiple workstreams on track simultaneouslyA natural problem-solver who takes ownership follows through and brings calm and clarity to a fast-paced environmentComfortable working in a technical environment prior experience with control panels VFDs electrical systems or the water/wastewater industry is a plus but not requiredProficiency with project management or operations tools (experience with Smartsheet ERP systems or similar platforms is a plus)Excellent communication skills you will be the connective tissue between frontline staff and senior leadershipLOCATION & SCHEDULE: This is a full-time on-site position at our Griffin GA facility. Regular in-office presence is required. COMPENSATION & BENEFITS: We offer a competitive salary commensurate with experience along with a comprehensive benefits package. Specific compensation will be discussed during the interview US: We are a full-service pump and controls company serving the municipal water wastewater and industrial markets. Our capabilities span new pump sales pump repair field service and a controls division that includes VFD and soft start sales controls retrofits and in-house UL 508A control panel manufacturing. We are proud of the team we have built and are committed to continuing to grow the right way with the right people doing quality work for our customers.