BillingCollections Representative

• 401(k)
• 401(k) matching
• Dental insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

• Create and distribute customer invoices accurately and timely
• Review accounts receivable aging reports and follow up on outstanding balances
• Make collection calls and send collection correspondence
• Process customer payments and maintain accurate payment records
• Research and resolve billing discrepancies
• Maintain detailed account notes and collection activity records
• Assist with customer account inquiries and payment arrangements
• Work closely with management to monitor and reduce outstanding receivables
• Maintain accurate customer and financial records in QuickBooks
• Assist with administrative office tasks and phone coverage as needed
• Support month-end reporting and reconciliation activities
• Maintain confidentiality of customer and company financial information

• Previous accounts receivable billing collections bookkeeping or related experience preferred
• Experience with QuickBooks preferred
• Strong customer service and communication skills
• Comfortable making collection calls and discussing past-due balances
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office particularly Outlook and Excel
• Ability to prioritize tasks and manage multiple responsibilities
• Ability to work independently and as part of a team
• Ability to successfully pass a background check

• Ability to sit stand and walk for prolonged periods
• Ability to lift and carry up to 25 pounds
• Ability to operate standard office equipment including computers phones printers and scanners

• Full-time or part-time position in-person at SERVPRO of Lake Geneva
• Monday-Friday schedule
• Fast-paced office environment supporting restoration cleaning and construction operations
• Frequent interaction with customers insurance companies and vendors

• Health insurance is not currently offered
• 401(k) with company match available after eligibility requirements are met
• Candidates must be comfortable making collection calls and discussing outstanding balances
• Reliability attendance accuracy and professionalism are critical to success in this role

• Someone who enjoys keeping things organized and accurate
• Strong communication and customer service skills
• Experience with billing collections accounts receivable or bookkeeping
• Excellent attention to detail and follow-through
• Confidence speaking with customers about invoices and payment status
• Ability to multitask and manage competing priorities
• A dependable team player who takes ownership of their work

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.