Automation Reliability Program Manager

Why choose us

Are you ready to take the next step in your career Join us for an exciting opportunity at Albertsons Companies where innovation and customer service go hand-in-hand!

At Albertsons Companies we are looking for someone whos not just seeking a job but someone who wants to make an this role youll have the opportunity to lead innovate and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced dynamic environment thats constantly evolving.

About the company

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.

Albertsons Companies is one of the largest food and drug retailers in the United States with over 2200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons Safeway Vons Jewel-Osco Shaws Acme Tom Thumb Randalls United Supermarkets Pavilions Star Market Haggen Carrs Kings Food Markets and Balduccis Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.

Placing a premium on adaptability safety and family well-being our work model Presence with a Purpose offers a hybrid work environment between remote work and office time. A one-size-fits-all approach does not apply to everyone and teams are empowered to make decisions best for them.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

What you will be doing

The Automation Reliability Program Manager Distribution Automation is responsible for leading and governing automation maintenance and reliability programs across multiple automated distribution centers. This role provides enterprise-level ownership of maintenance standards performance management training and continuous improvement for advanced warehouse automation systems with a primary focus on case automation platforms including Witron Dematic Symbotic and KNAPP.

This position operates as a corporate multi-site role and partners closely with site maintenance leaders corporate automation engineering IT and OEM service organizations to drive equipment uptime reliability cost efficiency and workforce capability. While not a resident hands-on maintenance role this position requires sufficient technical depth to coach teams troubleshoot complex issues and serve as the escalation point for automation reliability challenges.

Travel is expected to be 3050% across the distribution center network.

Main responsibilities:

• Own automation maintenance and reliability standards across multiple distribution centers ensuring consistency and best-in-class practices.
• Lead predictive and preventive maintenance strategies for advanced automation systems including conveyors sortation AS/RS shuttle systems robotics and AGVs.
• Serve as the technical escalation and coaching resource for site maintenance and reliability leaders.
• Partner with automation OEMs and integrators (Witron Dematic Symbotic KNAPP) on system support lifecycle management and reliability improvements.
• Establish governance for critical spare parts strategies inventory optimization obsolescence management and procurement alignment.

• Design implement and continuously improve formal automation maintenance training programs and certification paths for internal technicians.
• Establish and manage automation training centers to support skill development and succession planning across the network.
• Define competency standards and certification requirements for automation maintenance personnel.
• Track training completion certification compliance and skills readiness across all supported facilities.

• Define standardize and manage network-level KPIs including system uptime MTTR downtime drivers and maintenance cost performance.
• Analyze site performance trends and identify systemic reliability risks and improvement opportunities.
• Prepare and deliver Quarterly Business Reviews (QBRs) with data-driven insights and actionable recommendations for senior leadership.
• Ensure accurate and consistent maintenance data entry for automation assets work history and parts usage.

• Collaborate with corporate automation engineering IT and operations teams on system upgrades modifications and future automation deployments.
• Support integration of maintenance strategies with CMMS/EAM systems data analytics platforms and reporting tools.
• Identify and implement continuous improvement initiatives that enhance reliability safety and lifecycle cost performance.
• Influence site leadership through data standards and coaching without direct line authority.

• Deep understanding of warehouse automation maintenance and reliability in high-volume distribution environments.
• Demonstrated experience with large-scale case automation systems preferably Witron Dematic Symbotic and/or KNAPP.
• Strong knowledge of predictive and preventive maintenance methodologies applied to automation.
• Proven ability to develop and deploy multi-site maintenance standards and training programs.
• KPI-driven mindset with strong analytical and problem-solving skills.
• Ability to communicate effectively with frontline technicians through executive leadership.
• Comfortable operating in a matrixed organization with indirect influence.

We are looking for candidates who possess the following:

Education:

• Bachelors degree in engineering Industrial Technology or related field (preferred).
• Working knowledge of maintenance operations and industrial automation systems.

Experience:

• 7 years of experience in automation maintenance reliability or engineering roles.
• Prior experience in multi-site or network-level automation support is strongly preferred.
• Hands-on exposure to conveyor systems robotics AGVs AS/RS and controls-based automation.

Experience partnering with automation OEMs and system integrators

Performance Metrics

• System uptime and reliability (>98% uptime for automation systems).
• Reduction in maintenance costs through high-quality maintenance practices.
• Timely delivery of QBRs and actionable insights.
• 100% technician certification within defined timelines.

Working Conditions

• Work performed in both office and warehouse environments including temperature-controlled office settings
• Extended periods sitting at desk or computer terminal
• Potential hazards from machinery (forklifts pallet jacks mechanized systems trucks trailers etc.)

Fast-paced work environment

• Equipment Used
• Office equipment (PC FAX Scanner Copier etc.)
• Analytical equipment (Infrared Imaging Amp Draw Gauge VOM Data Logger etc.)

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical Dental 401k and more!)
• Time off (vacation holidays sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values Click below to view video: ACI Values

A copy of the full job description can be made available to you.

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