AI Engineering Intern

Fall 2026 Internship:This position is located at our Frisco TX site. Expected program dates are September 14 December 4 2026. Anticipated working hours will be 20-30 per week. Final hours and schedule will be determined between the intern and their manager.

Note: Toshiba Global Commerce Solutions will not be providing visa sponsorship for this position now or in the future. Therefore in order to be considered for this position you must have the ability to work without a need for current or future visa sponsorship.

Introduction:

Toshiba Global Commerce Solutions is seeking an AI Engineering Intern to help design build test and improve AI-powered solutions for partner enablement enterprise knowledge access and workflow automation.

The intern will contribute to a Retrieval-Augmented Generation (RAG) community platform agentic AI solutions intelligent knowledge search and AI-assisted workflows. This role provides hands-on experience applying generative AI to real enterprise retail and partner-support use cases.

Key Responsibilities

• Design and develop RAG-based solutions that provideaccurate context-aware answers from technical documentation and community knowledge.

• Build and test AI agents that can answer questions guide integrations support troubleshooting and automate multi-step workflows.

• Help create an AI-powered partner community that promotes shared knowledge reusable solutions and reduced dependency on subject-matter experts.

• Prepare and organize documents technical content and knowledge sources for AI retrieval.

• Develop document ingestion chunking metadata embedding indexing and retrieval processes.

• Integrate large language models with enterprise systems APIs tools and data sources.

• Develop reusable prompts agent instructions tools and workflow components.

• Support Slack-based AI workflows and collaborative knowledge-sharing experiences.

• Create evaluation methods to measure answer accuracy relevance completenessgroundedness and response quality.

• Identifyhallucinations false positives retrieval gaps and other AI quality issues.

• Implement guardrails human-review controls access permissions and responsible AI practices.

• Monitor agent performance latency reliability token usage and cost.

• Support testing troubleshooting documentation deployment and ongoing maintenance.

• Collaborate with engineering professional services subject-matter experts and partner teams toidentifyand implement high-value AI use cases.

Required Qualifications

• Currently pursuing a degree in Computer Science Artificial Intelligence Data Science Software Engineering Information Technology ora related field.

• Programming experience in Python JavaScript Java or a similar language.

• Understanding ofAPIs databases data structures and software development fundamentals.

• Strong analytical problem-solving and troubleshooting skills.

• Interestin generative AI large language models RAG and agentic systems.

• Ability to communicate technical concepts clearly and collaborate across teams.

Preferred Qualifications

• Experience using AI-assisted development tools such as Claude ChatGPT GitHub Copilot Cursor Windsurf or similar platforms.

• Familiarity with enterprise AI platforms including Anthropic Claude OpenAI Azure OpenAI or comparable services.

• Exposure toModel Context Protocol (MCP) tool calling agent frameworks and AI orchestration platforms.

• Familiarity with RAG vector databases embeddings semantic search prompt engineering and agentic workflows.

• Familiarity with Slack-based AI workflows enterprise knowledge management and collaborativepartneror developer communities.

• Experience with Git REST APIs cloud platforms Docker or CI/CD pipelines.

• Exposure todocument processing knowledge management or enterprise search.

• Understanding ofAI evaluation observability security privacy and responsible AI practices.

• Interestin retail technology partner ecosystems enterprise software or technical enablement.

What You Will Gain

• Hands-on experience building production-oriented generative AI and agentic solutions.

• Practical exposure to RAG architecture enterprise knowledge systems AI evaluation and responsible AI.

• Experience solvingreal businessand technical enablement challenges.

• Mentorship from AI engineering retail technology and professional services leaders.

• Opportunities to build portfolio-ready solutions with measurable business impact.

About the Company:

Toshiba Global Commerce Solutions Inc. is a dynamic billion-dollar global company based in Research Triangle Park NC providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowes Foods earned fuel rewards at Kroger or just paid for purchases at retailers such as Walmart Michaels Carrefour The Gap Calvin Klein Boots Cencosud BJs or Costco These are just a few examples of our in-store solutions and impressive customer base that made us the worlds installed market share leader.

The nature of retail is changing quickly so if you share our Together Commerce vision of a seamless two-way participatory shopping experience lets get together to drive the new economy.

EEO:

Toshiba is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation.

DIVERSITY EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore were committed to Diversity Equity and Inclusion for all our people as highlighted by our5 Core Principles (Create Outreach Foster Belonging Unleash Opportunity Diverse Cultural Engagement and Culture of Transparency). Were passionate about our customersthe retail industry and becoming a more responsible company as we help create a brighter future.