Account Executive Mid Market

At Freshworks we believe great employee experiences start with great people - and that includes you. Were growing fast and were looking for a Mid-Market Account Executive whos passionate about building relationships solving meaningful problems and shaping the future of work. 

In this role youll partner with mid-sized businesses (500 - 1000 employees) to help them enhance their employee experience (EX) with thoughtful human-centered solutions. Youll guide customers through the buying journey with a consultative approach - connecting their needs with the tools that empower teams streamline onboarding and support IT service management. 

This is more than just a sales role - its about impact collaboration and growth. 

What Youll Do: 

• Be a Trusted Advisor: Lead value-based conversations with mid-market customers to understand their needs around ITSM onboarding and employee engagement - and offer tailored solutions that drive real impact. 
• Drive Smart Growth: Build and manage a healthy pipeline through proactive prospecting virtual selling and meaningful discovery
• Navigate with Empathy: Work closely with buying teams creating trust and clarity throughout the decision-making process 
• Own the Deal: Manage and close mid-sized opportunities with confidence from negotiation through final agreement
• Collaborate Across Teams: Partner with our Marketing Solutions Engineering and Customer Success teams to ensure a seamless experience for every customer 

Qualifications :

• 3 years of experience in SaaS or mid-market sales with a track record of exceeding targets and building strong customer relationships
• A natural communicator who knows how to listen deeply ask the right questions and drive value
• Solid understanding of SaaS platforms - bonus points if youve worked with employee experience (EX) solutions
• Comfortable working in a fast-paced evolving environment where your ideas are valued
• A consultative adaptable and thoughtful approach - youre strategic but also hands-on when needed

Additional Information :

Please note this is a hybrid role with onsite expectations of 3x/week (Tues - Thurs) from our brand new San Mateo Office.

$100000 - $150000 Base Salary. This role is also eligible for variable compensation and equity.

At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.

Remote Work :

Yes

Employment Type :

Full-time