Help Desk Coordinatorintermediate Jobs in USA

Training & Quality (60%)Develop and maintain training programs and materials for student employees.Evaluate training effectiveness and implement improvements based on feedback and observation.Monitor support interactions to ensure adherence to policies procedures and service standards.Coach student...

DescriptionTeam CATHEXIS elevates the government contracting experience through rapid response deep skill and thoughtful problem-solving and communication. Our core capabilities are our top-tier program and project management data analytics and audit services the backbone of which is our integrated...

Work Location: Hybrid. Will work remotely except every other Wednesday they will be required to work onsite in Augusta ME. Will only consider local candidates within an hour radius of Augusta. The work schedule is Sundays Mondays Tuesdays Wednesdays and Saturdays. They will have Thursdays and Friday...

IT Help Desk ManagerLocation: Herndon VA (100% Onsite)Clearance: Active Secret or higherStatus: ExemptAbout This RoleThe IT Help Desk Manager is responsible for leading and supporting a team of 1015 Tier 1 help desk agents in a fast-paced service delivery environment. This position ensures high-qual...

DescriptionIndex Analytics LLC is a rapidly growing Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promotin...

eMazzanti Technologies a leading provider of IT Services is looking to add to oureCare Managed Servicesteam to provider level 1 and level 2 help desk support to expanding client base. Were growing by double digits offer opportunities for continuous learning about Microsoft Networks firewall and endp...

At the NYC Department of Buildings we are responsible for ensuring the safe and lawful use of buildings and properties by enforcing the NYC Construction Codes Energy Code and Zoning Resolution. We facilitate compliant development with integrity efficiency and professionalism. As an Agency we are com...

The Help Desk Representative is a first-contact technical solutions provider serving a critical function within Printpacks IT Technical Support team. The IT Technical Support team ensures IT operational excellence enabling smooth business operations and customer order delivery across all Printpack l...

Full-timeDescriptionHB Wealth (HB) is a national independent fee-only wealth management firm headquartered in Atlanta GA with additional offices in Palm Beach Gardens and Tampa FL; Alpharetta Augusta and Sandy Springs GA; Towson and Columbia MD; Charlotte NC; Columbia and Greenville SC; and Nashvill...

DescriptionPosition at Zones LLC.Company Overview:When it comes to IT solution providers there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings theres really only one: Zones First Choice for IT.TMZones is a Global Solution Provide...

Seeking a fulfilling IT role where your skills make a meaningful impact every day Weve got the perfect opportunity for you!ABOUT UA/UNIFORM ADVANTAGE BRANDSAt UA Brands were changing the way healthcare and culinary professionals dress. For over 40 years weve created stylish high-performance uniforms...

DescriptionPosition at Zones LLC.Company Overview:When it comes to IT solution providers there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings theres really only one: Zones First Choice for IT.TMZones is a Global Solution Provide...

These positions are primarily remote; however candidates must be willing to travel to the Washington D.C. area for occasional onsite meetings discovery sessions and stakeholder workshops as required.Provides Tier I and Tier II technical support for application users and administrators.Troubleshoots...

As a Help Desk Tier 2 Analyst the successful candidate will be a member of the support team which serves as the single point of contact for providing responsive accurate and quality customer service for financial systems related questions.Serve in a team of Tier 1 and 2 Help Desk support Analyst pro...

As a Help Desk Analyst the successful candidate will be a member of the Tier 1 support team which serves as the single point of contact for providing responsive accurate and quality customer service for financial systems related questions.The team supports multiple FEMA systems and will support both...

Koniag Data Solutions LLC a Koniag Government Services company is seeking a Part- Time Help Desk Technician with a Secret Security clearance to support KDS and our government customer in Arlington VA. Essential Functions Responsibilities & Duties may include but are not limited to:Will be required t...

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time onsite position. Benefits include Health Dental Vision and 401k.Starting pay is $24.50 per hourRespons...

Location: IMS User Support located at theTeacher Administrative Center 3215 Cuming Street Omaha NE 68131Reports To: Director IMS User SupportWork Schedule/FLSA Status: 12-month year-round / Salaried ExemptSalary Schedule: Technician 4 - S26/91D Starting salary: $81579.08Salary credit may be awarded...

Brief Overview of Position:Strategic Operations Solutions Inc. (STOPSO) is seeking a candidate for the role of Helpdesk II serving a military customer.The Helpdesk II technician provides support to end users on a variety of issues to include identifying researching and resolving technical problems....

Brief Overview of Position:Strategic Operations Solutions Inc. (STOPSO) is seeking a candidate for the role of Helpdesk I serving a military customer.The Helpdesk I technician provides support to end users on a variety of issues to include identifying researching and resolving technical problems. Th...