Contact Center Jobs in USA

What is the jobAs a Support Services Representative you will be the first point of contact for technical support providing Tier 1 assistance for software hardware and network-related issues across both domestic and international locations. This role plays a critical part in keeping core business and...

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains providing the business and technical expertise to help our customers succeed. Partner teams own the strategy recruiting development...

Technical Product Advisor IIImagine yourselfContributing to a brighter more sustainable futureThriving in a supportive team environmentthat inspires you to strive for excellence.At Hach You Can Make a DifferenceAt Hach () aVeraltocompany we ensure water quality for people around the world. Our found...

Position TitlePatient Scheduling Specialist. TransplantDays - Full TimeBell HospitalPosition Summary / Career Interest:The Patient Scheduling Specialist in call center location monitors incoming call volume throughout the day and assigns staff accordingly to various scheduling duties. Specialist may...

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains providing the business and technical expertise to help our customers succeed. Partner teams own the strategy recruiting development...

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains providing the business and technical expertise to help our customers succeed. Partner teams own the strategy recruiting development...

Job Title:Cloud Data Engineer - Coalesce & Snowflake experienceJob DescriptionWere Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the worlds best brands today and into the future. Were sol...

Who is Trace3Trace3 is a leading Transformative IT Authority providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation we empower IT executives and their organizations to achieve competitive advantage through a process of Int...

JOB TITLE: Cloud Contact Center Support Specialist LOCATION DETAILS: Woodlawn MD (5 days per week onsite) Selected candidate must be able to obtain and maintain a public trust clearanc Key Required Skills Experience in workforce management tools including Verint Application Platform. Experience in...

**Please strictly adhere to the following resume naming convention: ALL CAPS NO SPACES B/T UNDERSCORES PTNUSGBAMSREQIDCandidateBeelineID i.e. PTNUS9999999SKIPJOHNSON0413 Bill Rate: $60-68/hr MSP Owner: Kelly Gosciminski Location: Phoenix AZ - onsite Duration: 6 months GBaMS ReqID: Python-AIML-GenAI...

Position: Sales and retention - Customer Service Sales Representative Location: 621 NW Frontage Rd 2nd Floor Augusta GA 30907 This is 5 days onsite job and in person interview. JOB SUMMARY The Customer Service Sales Representative primary responsibility is to have problem solving skills and can t...

Request-ID: 81299-1 Status:Open Submitted:4/27/2026 Business Organization:TCS SummaryDetailsCandidatesNotes Summary Information Request Type: Contract - USA Geography: United States Labor Category: ITUSA Procurement Typ...

What You Can ExpectAs our Customer Experience Analyst II you will be part of the Issue Resolution Team handling complex issues de-escalates customer complaints researches PUC complaints processes contract change transactions and assists sales reps/brokers with escalations. This position sits in Hous...

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains providing the business and technical expertise to help our customers succeed. Partner teams own the strategy recruiting development...

Role Summary We are looking for a GenAI & AI Ops Engineer to build operate and optimize AI-powered customer engagement solutions using Google Cloud Contact Center AI (CCAI) and Generative AI. You will ensure reliability scalability and performance of conversational AI across voice and digital channe...

Candidate should have proven experience in the Contact Center module as this is a mandatory requirement. Expertise in Power Platforms-including Power Apps Power Automate and Power BI-is essential. Experience in Customer Service is also a must-have for this role. Familiarity with CO-Pilot Studio...

NAVA Software solutions is looking for an AI Solutions Architect Details: AI Solutions Architect Location: Denver CO Onsite Duration: 12 months Role Summary Looking for a Sr. AI Solutions Architect to sit at the intersection of advanced AI and the real world of telecom and contact centers su...

Top Must-Have Skillsets Citrix Mastery: Deep expertise in Citrix DaaS Studio Director StoreFront Workspace and NetScaler/ADC configurations. OS Expertise: Advanced proficiency in Windows 10/11 and Windows Server environments. Core Networking: Solid understanding of TCP/IP DNS Firewalls...

POSITION TITLE: INSIDE SALES REPRESENTATIVE REPORTS TO: TEAM LEAD INSIDE SALESPRINCIPAL RESPONSIBILITIES: Participate in Customer Contact Center Team which may include after hour support. Collect required data to effectively handle the customers request. Create quotes using the intranet and parts ma...

Position Summary...What youll do...Role summary: The (USA) Manager Contact Center oversees daily operations to ensure exceptional customer service and operational efficiency. This role involves analyzing performance metrics implementing process improvements and managing team development to meet ser...