Contact Center Jobs in USA

Hi Im Cassie Alexander your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.Our Value Engineer is responsible for turning CSGs Customer Engagement Platform strategy into clear defensible financial value for our clients by connecting digital journ...

The Vice President C&I Credit Underwriter is responsible for the independent underwriting and risk assessment of credit facilities extended to middle market companies across the technology healthcare and sponsor-backed sectors. This role supports lending activity for both corporate and private equit...

DescriptionThe TeamThe Client Relations Center (CRC) an essential part of the eCommerce team plays a vital role in supporting all aspects of the business while ensuring a seamless omnichannel experience. As the voice of the Maison we provide expert assistance for client inquiries via phone email an...

Minimum Entrance RequirementsThis requisition will remain open until filled; however first consideration will be given to those applicants that apply within the first 14 days.Current MassDOT employees should use their internal MassCareers account to apply.All job applications must be submitted onlin...

Job title: Senior AIMl Consultant Duration of the project: 3-6 months Work Location with Zip code: Arlington TX- 76010 Minimum years of experience required: 8-10 years Please Confirm Must Have Skills (TOP 3 SKILLS) Contact Center Telephony IVR Amazon Connect LEX Python Lambda Integrations Please pr...

Job title: Lead Consultant Communication IVR/CCT Work Location with Zip code: Charlotte NC 28209 Must Have Skills Integrate and experiment with LLM based solutions including hands-on experience with Nova2Sonic LLM for speech and conversational use cases. Apply AIML techniques to enhance IVR conver...

CRM Solutions Architect Onsite Dallas County TX Direct Hire W2 Only (No Sponsorship / C2C) Were looking for an experienced Salesforce Solution Architect to lead platform design and delivery across Sales and Service Cloud in a complex enterprise environment. Responsibilities Own Sa...

This role is hybrid remote with 60% monthly in-office presence in Mount Prospect Illinois. (3 days in office per week)Core Responsibilities:SAP & Systems ExpertiseServe as the go-to expert for SAP CRM and internal systems troubleshooting complex customer account and order issues.Own and maintain the...

The Contact Center Analyst assists in scheduling the most accurate number of contact center specialists in a given time period to match the volume of inbound calls. Under close supervision this job aims to improve both workplace efficiency and staff retention.Key Responsibilities and DutiesAssists w...

Are you passionate about making a difference in peoples lives Do you enjoy working in a service-oriented industry If so this opportunity may be the right fit for you!Modivcare is looking for an experienced IT Telecommunications Engineer IV to join our team. This position is responsible for the desig...

Why USAAAt USAA our mission is to empower our members to achieve financial security through highly competitive products exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA where our core values honesty...

Customer Service Representative - USCG NMCWork Location: Martinsburg WV Schedule: Full Time;fully remoteRelocation: N/ANote:This position requiresPublic TrustClearance.Iron Mountain Solutions currently supports a contract providing call center support for the U.S. Coast Guard (USCG) N...

When you join VerizonYou want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn grow and thrive. At Verizon we power and empower how people live work and play by connecting them to what brings them joy. We do what we love driv...

Position SummaryLCI is seeking an Avaya Engineer that will be responsible for the design implementation and lifecycle management of our enterprise voice video and unified communication systems. You will specialize in Avaya Aura (Communication Manager Session Manager) and IP Office platforms to ensur...

Job Description:The RoleContact Center Modernization is a Top 25 initiative focused on ensuring Fidelity continues to differentiate in the live channels and make every interaction matter. This work impacts the experience of upwards of 35K agents that manage more than 70M yearly customer interactions...

ABOUT THE ROLEHiring a Senior PMM Growth Marketer to own how we show up to the market.Youll lead positioning run product launches build the sales enablement toolkit and concept brand campaigns that earn real attention. 80% of the role is core PMM. 20% is directing creative campaigns for social.This...

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone offering resources and flexibility to foster your prof...

Immigration sponsorship is not available for this positionResponsibilities:Implement Chat APP through C; develop Chat APP SDK through C; develop Chat APP SDK with wrapping XMPP interface; develop Chat App with save into GitLab; develop Chat App with using Jenkins as pipeline application feature arch...

Job Description:At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day. Being a Great Place to Work and pr...

Replies within 24 hoursTITLE: BSA - MasterLOCATION: Washington DC/ Hybrid Employment type: Contract w2/1099/C2C MINIMUM EDUCATION: Bachelors degree in IT related field or equivalent experience.REQUIRED EXPERIENCE: 16 yearsINTERVIEWS: Either Webcam or In PersonJob Description:The client is looking...