Contact Center Jobs in USA
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Senior Java Ivr Developer
Miratech
We are looking for a Senior Java Developer to join our voice/contact center engineering team and help develop support and continuously improve cloud-based IVR applications. The Developer will work with project teams third-party suppliers internal IT teams and business partners to develop support and...
Digital Product Manager, Crm
Squaretrade
At SquareTrade Inc. d/b/a Allstate Protection Plans (Allstate Protection Plans) we help our customers when they need us most. As the market leader of protection plans we touch the lives of millions of people across the world. Our success is due to our focus on delivering great service to our custom...
Bilingual Contact Center Representative
Chubb In Bermuda
DescriptionCombined Insurance a Chubb Company is seeking a Loyalty Services Representative to join our fast-paced high energy growing company.We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working talented professionals!JOB SummaryComb...
311 Contact Center-quality Analyst
City Of Somerville
Statement of DutiesThe 311 Contact Center Quality Coordinator/Analyst is responsible for ensuring the Citys customer service professionals have the knowledge skills and abilities required to effectively serve the Somerville community. The employee must be able to identify diagnose and resolve variou...
Contact Center Sales Specialist Mid-market
Zoom
What You Can ExpectZoom is looking for a Contact Center Sales Specialist in Denver CO to partner with mid-market Account Executives to drive new pipeline and accelerate growth within the Customer Experience this role youll bring deep technical expertise and a consultative approach to help customers...
Senior Operations Manager, Contact Center (hybrid)
Enova International
We are interested in every qualified candidate who is eligible to work in the United States. However we are not able to sponsor visas or take over sponsorship at this time.About the Role:The Senior Operations Manager Contact Center is a high-level operations role responsible for the end-to-end perfo...
Senior Operations Manager, Contact Center (hybrid)
Enova International
We are interested in every qualified candidate who is eligible to work in the United States. However we are not able to sponsor visas or take over sponsorship at this time.About the Role:The Senior Operations Manager Contact Center is a high-level operations role responsible for the end-to-end perfo...
Senior Operations Manager, Contact Center (hybrid)
Enova International
We are interested in every qualified candidate who is eligible to work in the United States. However we are not able to sponsor visas or take over sponsorship at this time.About the Role:The Senior Operations Manager Contact Center is a high-level operations role responsible for the end-to-end perfo...
Cx Program Managerchannel Initiatives Specialist (...
Brillio
About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital renowned for its world-class professionals referred to as Brillians di...
Cx Program Managerchannel Initiatives Specialist (...
Brillio
About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital renowned for its world-class professionals referred to as Brillians di...
Senior Director Contact Center Operations, Onsite,...
Dcu
ScheduleMonday - Friday 8-5 (40 hrs)What Youll DoJob Summary:This position shapes the organizations service vision and operational strategy for a large multiâlayer contact center serving members needs. It leads the development of a hospitalityâgrade service culture where frontline teams are empowere...
Customer Experience Platform Analyst (hybrid)
Utica National Insurance Group
The CompanyAt Utica National Insurance Group 1400 employees countrywide take our corporate promise to heart every day: To make people feel secure appreciated and respected.Utica National Insurance Group is an A rated $2.0B award-winning nationally recognized property & casualty insurance carrier.Ope...
Junior Workforce Management Specialist
Uwm
The Workforce Management & Call Routing Specialist is responsible for overseeing workforce management operations call flow strategy and telephony optimization within the mortgage servicing contact center environment. This role manages forecasting staffing scheduling real-time queue management and ad...
Production Services Lead
Bank Of America
Job Description:At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.Being a Great Place to Work and pro...
Templating Specialist
Lower Lights Christian Health Center
DescriptionAbout Lower Lights Christian Health CenterLower Lights Christian Health Center (LLCHC) is a mission-driven faith-based Federally Qualified Health Center (FQHC) that provides whole-person high-quality and accessible healthcare to underserved communities in Central Ohio. We are passionate a...
Consumer Coach
Bank Of America
Job Description:At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.Being a Great Place to Work and pro...
Recruiting Coordinator
Genuine Parts Company
Job SummaryThe Recruiting and Onboarding Coordinator plays a critical role in supporting a broad array of HR service delivery functions across the employee lifecycle for a workforce exceeding 30000 employees. This position provides operational support in job requisition management onboarding promoti...
Client Services Representative Ii 1st Shift
Bank Of America
Job Description:At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.Being a Great Place to Work and pro...
Product Manager Voice
Jpmorganchase
DescriptionConsumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB delivering value to millions of customers and over 30000 employees. As a product team member your prob...
Product Manager Voice
Jpmorganchase
DescriptionConsumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB delivering value to millions of customers and over 30000 employees. As a product team member your prob...