Contact Center Jobs in USA

Imagine yourselfLeading a high-performing customer service team that delivers exceptional experiences every day.Collaborating with a vibrant diverse global team.Joining a company with a proven track record of success and an exciting future.At Hach a Veralto company we ensure water quality for people...

Strategic Account ManagerRole SummaryAt Keystone Automotive Operations Inc. we are seeking a Strategic Account Manager to support continued sales growth across the automotive RV and marine aftermarkets. This role is responsible for managing and strengthening relationships with established eCommerce...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journ...

Strategic Account ManagerRole SummaryAt Keystone Automotive Operations Inc. we are seeking a Strategic Account Manager to support continued sales growth across the automotive RV and marine aftermarkets. This role is responsible for managing and strengthening relationships with established eCommerce...

Strategic Account ManagerRole SummaryAt Keystone Automotive Operations Inc. we are seeking a Strategic Account Manager to support continued sales growth across the automotive RV and marine aftermarkets. This role is responsible for managing and strengthening relationships with established eCommerce...

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today enabling businesses to deliver impeccable always-on customer support across the customer journey from service to...

Role DetailsReports to: Chief of Staff Office of the CEOLocation: San Francisco - Hybrid preferredAbout UsIndividually our AI and Superhumans are best in class. Together theyre game-changing.Crescendo is the first AI-native contact center combining the worlds smartest auto-tuning AI with multilingu...

Momento USA is a global technology consulting talent acquisition and creative development firm that addresses clients most pressing needs and challenges. We are currently looking for a Contact Center Architect. Role : Contact Center Architect Contact Center Architect Healthcare Amazon Connect...

Role: Genesys Architect Location: Hartford CT (day one onsite) Contract duration :Long Term Minimum years of experience: 15 years Genesys Cloud Architect Responsible for designing implementing and optimizing Genesys Cloud CX contact center solutions. Leads architecture for omnichannel routing...

Hybrid Position - 2 to 3 Days Onsite/week Job Summary We are seeking an experienced AWS Telephony / IVR DevOps Engineer to design implement and operate CI/CD pipelines and Infrastructure-as-Code supporting telephony platform. This role is responsible for enabling fully automated deployments Terr...

Role: AI Architect Location: Houston TX (Hybrid) Mandate Skill: end to end architecture design and technical governance AWS Bedrock AgentCore agentic AI architecture RAG framework LLM orchestration. Role summary: The AI Architect is responsible for building and supporting en...

Seeking a full-time Customer Service Representative to join our team in Machias Maine. The position is located in a fast-paced incoming contact center that services a branch of the United States Department of Defense (DOD) with their human resource (HR) needs. We are looking for a candidate with off...

Gather analyze and document business requirements for Outbound and Inbound Calls.Design configure develop and maintain Amazon Connect contact center solutions.Configure customize and support Amazon Connect contact flows including inbound flows outbound flows customer queue flows transfer flows callb...

Job DescriptionThe UW Medicine Contact Center has an outstanding opportunity for a Patient Access Representative (Contact Center Representative 1 (CCR1))WORK SCHEDULEFull TimeRemoteContact Center hours of operation are 6:45 AM to 7:15 PM Monday through Friday 7:45 AM 4:45 PM Saturdays and closed Su...

OverviewThank you for considering IT Concepts dba Kentro where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers missions fostering professional growth and making a positive impact on our communities....

Statement of DutiesThe 311 Contact Center Quality Coordinator/Analyst is responsible for ensuring the Citys customer service professionals have the knowledge skills and abilities required to effectively serve the Somerville community. The employee must be able to identify diagnose and resolve variou...

At Freddie Mac our mission of Making Home Possible is what motivates us and its at the core of everything we do. Since our charter in 1970 we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.Position O...

Job Description:Our Opportunity:As a CS Workforce Specialist III you will be responsible for analyzing and coordinating operational performance and progression metrics in the call centers by applying workforce management systems and standardized protocols to ensure each component combines seamlessly...

OverviewThank you for considering IT Concepts dba Kentro where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers missions fostering professional growth and making a positive impact on our communities....

OverviewThank you for considering IT Concepts dba Kentro where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers missions fostering professional growth and making a positive impact on our communities....