Solutions Architect II
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Job Summary
About the Role:
Grade Level (for internal use):
10The Team:
The Solutions Architect organization is responsible for pre- and post-sales client engagement and serves as the primary technical and business contact for users of S&P Global Market Intelligences Channels Data Delivery Solutions including Xpressfeed APIs and Cloud Services. The team partners closely with Sales Product Client Support and Engineering teams to help clients successfully deploy integrate and maximize value from our data solutions. By combining financial data expertise technical solution design and client-facing advisory skills the team plays a critical role in supporting client success retention and growth.
The Impact:
The Solutions Architect II supports revenue growth and client retention within an assigned region by delivering an exceptional client experience throughout the sales lifecycle. This role helps clients understand implement and optimize S&P Global Market Intelligence data delivery solutions to meet their business and technical objectives.
Success in this position requires a strong understanding of financial data solutions client workflows and technical integration approaches. The role directly contributes to increased client adoption stronger client relationships long-term retention and expansion opportunities across S&P Global Market Intelligences data and analytics offerings.
Responsibilities:
- Act as a product specialist for S&P Global Market Intelligences data delivery solutions helping clients understand available datasets content structures delivery mechanisms and integration options. Partner with Sales to support prospective and existing client engagements.
- Design demonstrate and recommend data delivery and integration solutions that align with client business objectives technical environments and workflow requirements.
- Deploy and support data feed solutions within client environments ensuring applications are configured appropriately and working collaboratively with internal and client technical teams to resolve issues.
- Train clients on the effective use of S&P Global Market Intelligence content platforms APIs and data delivery solutions ensuring they achieve maximum value from their subscription.
- Expand adoption of data delivery solutions within existing client organizations by identifying new use cases additional departments and opportunities to increase product utilization.
- Gather market intelligence and client feedback to contribute to revenue retention client success and growth initiatives.
- Provide product feedback and participate in the enhancement and development of new solutions leveraging client insights and market knowledge to improve product value and usability.
- Monitor industry trends competitor offerings and evolving client requirements to maintain expertise in the financial data and analytics marketplace.
- Serve as a trusted advisor and primary contact for assigned clients maintaining a thorough understanding of their business objectives data requirements technical architecture and future initiatives.
- Apply a proactive end-to-end problem-solving approach to client challenges identifying opportunities to improve processes increase efficiency and enhance client outcomes.
- Work closely with Sales teams to qualify opportunities understand client requirements and position appropriate S&P Global Market Intelligence solutions.
- Collaborate effectively across Sales Product Management Client Support Engineering and Operations teams to deliver positive business outcomes for clients.
- Communicate complex technical and data concepts clearly to both technical and non-technical audiences adapting messaging as appropriate.
- Take ownership of assigned engagements consistently delivering high-quality work meeting commitments and contributing to continuous improvement initiatives across the team.
- Act as a mentor and resource for colleagues by sharing knowledge best practices and established processes where appropriate.
- All employees are required to work from the office a minimum of 2 days per week.
What Were Looking For:
Basic Required Qualifications:
- 2 years of experience as a Solutions Architect Solutions Consultant Product Specialist Sales Engineer Technical Consultant or similar client-facing role supporting financial data analytics SaaS cloud or enterprise software solutions. Experience supporting market data investment research risk ESG or enterprise data management solutions is highly desirable.
- Bachelors degree in Finance Accounting Economics Business Computer Science Information Systems Engineering or a related field. Equivalent relevant experience will also be considered.
- Experience with financial data platforms and datasets such as Compustat Capital IQ SNL IHS Markit Trucost ClariFI or comparable industry-leading data and analytics solutions
- Proficiency with SQL and experience using Python R APIs cloud-based data services or similar technologies to access analyze and deliver data solutions.
- Demonstrated ability to conduct effective client training sessions product demonstrations technical workshops and presentations.
- Strong analytical troubleshooting and problem-solving skills with the ability to identify client needs and recommend effective solutions. Able to evaluate challenges from an end-to-end perspective and recommend practical improvements.
- Excellent verbal and written communication skills with the ability to communicate complex information clearly to diverse audiences.
- Demonstrated ability to collaborate effectively across teams build trusted client relationships and contribute positively to team objectives.
- Ability and willingness to travel.
- We require all candidates who reach the final stage of our interview process to attend at least one in-person interview which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.
Additional Preferred Qualifications:
- CFA designation or progress toward completion.
- Experience supporting cloud-based data delivery platforms APIs enterprise data integration projects or large-scale financial data implementations.
- Knowledge of data modeling data management investment workflows financial research processes or quantitative analysis environments.
- Demonstrated ability to identify opportunities for process improvements and drive adoption of new approaches that enhance client and team outcomes.
About S&P Global Market Intelligence
At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.
For more information visit In It For You
Our Mission:
Advancing Essential Intelligence.
Our People:
Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity Discovery Partnership
Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:
At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.
Recruitment Fraud Alert:
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.
US Candidates Only:Know Your Rights: Workplace discrimination is illegal
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About Company
We provide Essential Intelligence: a combination of the right data, connected technologies and experts to enable our customers to make decisions with conviction.
