Senior PMO Analyst

Made Tech


Job Location:

London - UK

Yearly Salary: £ 46000 - 60000
Posted on: 8 hours ago
Vacancies: 1 Vacancy

Job Summary

About Made Tech
Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing building and delivering public services leads to better outcomes for everyone.

As a Senior PMO Analyst you will act as a bridge between operational project management and strategic portfolio oversight within the Delivery Management & PMO capability. This role will be part of the delivery management capability at Made Tech.

Key Responsibilities


You will take ownership of the seamless execution governance and financial tracking of multiple complex digital transformation engagements. While you will manage day-to-day operations and reporting you will also step up to mentor junior PMO Analysts handle advanced escalations and work closely with senior stakeholders to ensure project alignment with commercial goals. Furthermore you will play a pivotal role in standardising processes and driving capability improvements across the PMO function.

Delivery Operations Support
  • Oversee and produce complex financial reports for multiple account teams encompassing contract/SOW burndown forecasting and expense tracking.
  • Act as the escalation point for account invoice reviews TOIL validation and client asset management.
  • Provide strategic visual client-ready reporting on SLA/KPI adherence social value commitments and commercial performance to stakeholders up to the C-Suite level.
  • Manage team capacity work plans and schedules across complex or multiple work streams to balance client delivery with Made Techs commercial objectives.
  • Mentor and coach mid-level and associate PMO Analysts delegating operational tasks where appropriate to ensure their contributions align with the overall PMO strategy.
Delivery Assurance Support
  • Establish maintain and mature PMO standards and governance across your assigned portfolio of projects.
  • Proactively oversee complex dependencies and robust RAID (Risks Assumptions Issues Dependencies) logs ensuring action plans are identified and remediations are tracked to conclusion.
  • Schedule and facilitate high-level reviews and health checks for complex work streams/SoWs to ensure projects remain on track.
  • Act as a senior figure and active participant in the Delivery Management community
  • Handle advanced stakeholder negotiations and manage expectations.

Capability Improvements
  • Take a lead role in building and implementing plans to improve Agile delivery management and PMO capabilities across the business.
  • Provide subject matter expertise in Agile project management disciplines to continuously elevate best practices and process standardisation.
  • Partner with the Lead PMO Analyst to implement continuous improvements to the PMO service catalogue.

Skills Knowledge & Expertise


  • Advanced Data Skills: Expert spreadsheet capabilities (advanced formulas data validation pivot tables macros and complex data visualisation).
  • Delivery Experience: Substantial experience leading or supporting complex business change programs within the full lifecycle of cross-functional Agile projects.
  • Stakeholder & Negotiation Skills: Confident communication skills with the ability to use soft power to influence peers manage C-Suite expectations and achieve required business outcomes.
  • Commercial Acumen: Extensive experience in budget management project scheduling capacity planning tracking the realisation of benefits understanding contractual commitments and managing change control processes.
  • Risk Management: Deep expertise in identifying and managing cross-project risks and dependencies using robust RAID management processes.
  • Leadership: Experience coaching mentoring or matrix-managing junior PMO or project team members.
At this point we hope youre feeling excited about Made Tech and the job opportunity. Even if you dont feel that you meet every single requirement we still encourage you to apply. Get in touch with our talent team if youd like an informal chat about the role and your suitability before applying. We are hiring for this role directly so will not respond to any CVs sent via external recruitment agencies.


SC eligibility:

An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result were looking for all successful candidates for this role to have eligibility.

Eligibility for SC requires 5 years continuous UK residency and 5 year employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC we wont be able to progress your application and we will contact you to let you know why.

Support in applying
If you need this job description in another format or other support in applying please email

We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. Were collectively continuing to grow a culture that is happy healthy safe and inspiring for people of all backgrounds and experiences so we encourage people from underrepresented groups to apply for roles with us.

When you apply well put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. Weve put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates.

Life at Made Tech
Were committed to building a happy inclusive and diverse workforce. You can get a sense of what its like working here from our blog where we talk about mental health communities of practice and neurodiversity (as well as our client work and best practice).

Like many organisations we use Slack to foster a sense of community and connection. As well as special interest groups such as music food and pets we also have 10 Slack channels dedicated to specific communities allies and identities as well as dedicated learning spaces called communities of practice (COPs). If youd like to speak to someone from one of these groups about their experience as an employee please do let a member of the Made Tech talent team know.


Job Benefits


We are always listening to our growing teams and evolving the benefits available to our people. As we scale as do our benefits and we are scaling quickly. Weve recently introduced a flexible benefit platform which includes a Smart Tech scheme Cycle to work scheme and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. Were also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.
Here are some of our most popular benefits listed below:


Required Experience:

Senior IC

About Made TechOur aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing building and delivering public services leads to better outcomes for everyone.As a Senior PMO Analyst you will act as a bridge between operational projec...

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