Scheduler

We are working closely with Southern Housing to assist with the appointment of a Scheduler on a 3-months contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: 13.92- 18.02 per hour

Summary:

The Scheduler provides efficient administrative and scheduling support to the Reactive Repairs and Direct Services function ensuring repair and maintenance activities are planned coordinated and delivered effectively. The role is responsible for scheduling repair works coordinating operatives and appointments and delivering a responsive customer-focused service to tenants and stakeholders. Working within a fast-paced maintenance environment the post holder ensures repairs are scheduled efficiently resources are utilised effectively and service delivery standards are maintained to support excellent customer outcomes.

Responsibilities:

• Coordinate and schedule responsive repairs maintenance appointments and work orders to ensure timely and efficient service delivery.
• Maintain accurate records of repairs appointments customer communications and maintenance schedules using job-specific IT systems.
• Ensure all administrative processes documentation and scheduling records are maintained accurately and confidentially.
• Assist with reporting data entry performance monitoring and general administrative support for the repairs and maintenance function.
• Promote compliance with organisational procedures health and safety requirements equality and diversity standards and data protection obligations.

Qualifications:

• GCSEs/OLevel (or equivalent) including English and Mathematics or equivalent relevant experience.

Essentials:

• Proven experience scheduling work within a repairs reactive maintenance housing maintenance or property maintenance environment.
• Experience coordinating appointments diaries or workforce schedules in a fast-paced operational setting.
• Experience maintaining accurate records work orders and service information using IT systems and databases.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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