Sales Operations Team Leader

Were looking for an experienced and peoplefocused Sales Operations Team Leader to work alongside the Sales Operations Manager guiding motivating and developing a highperforming team. Youll play a key role in driving operational excellence managing priorities and ensuring our customers receive a consistently exceptional level of service.

Were not here to sell you a job. Were here to invite you into a culture that values curiosity celebrates diverse perspectives and believes that great leadership starts with listening.

If youre passionate about collaboration building strong relationships and delivering results with accountability and clear communication this is your opportunity to make a real impact.

Heres a list of some of our perks but what really sets us apart is the way we work together. Were big on trust transparency and making space for moments that matter.

• Hybrid working.
• Private healthcare matched pension enhanced parental & family leave.
• Moments that matter paid time off (yes even for your pets birthday).
• Four Business Resource Groups supporting inclusion and belonging.
• Clear progression paths and benchmarked salaries.
• Sustainability - were building a greener future. Weve reduced energy consumption in our UK offices by 19.2% year-on-year - its not just a goal its a commitment.
• A culture that values every voice and celebrates diverse perspectives.
• These values drive everything we do theyre not just posters on the wall:

• Own it
• Grow and Win
• Dare to Go
• Do the Right Thing

We believe that when our values guide our actions we build stronger teams deeper relationships and a future full of possibility.

Were proud to be a Disability Confident employer and welcome applicants from all backgrounds. If you need adjustments during the recruitment process just ask.

• Support workload planning and daily priority management to ensure the team is organised and performing effectively.
• Rolemodel Sales Operational Excellence consistently achieving targets and KPIs.
• Monitor customer SLAs across orders quotes and outstanding queries.
• Act as the subject matter expert for relevant systems and tools.
• Support Sales Operations training including onboarding and induction activities.
• Assist with the delivery and administration of business incentives for the Sales Operations team.
• Act as the first point of contact for internal and customer escalations responding quickly and effectively.
• Build strong working relationships with the Internal Sales Management team.
• Coach guide and motivate team members to perform at their best.
• Deputise for the Sales Operations Manager when required.

Were not looking for perfection - were looking for passion purpose and a track record of making things happen.

• Strong time management and prioritisation skills.
• Experience building effective relationships with coworkers and customers.
• Previous experience working with a CRM system.
• Excellent organisational skills with strong attention to detail.
• Confidence working with numbers and operational metrics.
• A professional and confident telephone manner.
• A customerfocused targetdriven mindset.
• Understanding of sales and operational processes.
• Clear and effective communication skills (written verbal and facetoface).
• Strong people engagement and coaching capability.

At TD SYNNEX our values guide everything we do: Together We Own It We Dare to Go We Grow and Win and above all We Do the Right Thing. These principles shape how we work with each other our partners and our communities as we drive innovation and create lasting impact.

Whats In It For You

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial physical and mental well-being through seminars events and our global Life Empowerment Assistance Program.
• Diversity Equity & Inclusion: Its not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education meaningful peer-to-peer conversations and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal peer-led inclusive communities and activities including business resource groups local volunteering events and more environmental and social initiatives.

Dont meet every single requirement Apply anyway.

At TD SYNNEX were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for!