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Global Resolution Specialist (Client Support) mathsnumeracy skills required

Marsh McLennan

Job Location:

Norwich - UK

Monthly Salary: Not provided by the employer

Posted: 3 July 2026 (30+ days ago)

Application Deadline: 30 September 2026

Vacancies: 1 Vacancy

Job Summary

Company:

Marsh

Description:

We are seeking a talented individual to join our Bowring Marsh team at Marsh. This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.

What can you expect

Fantastic opportunity to provide support to existing London Norwich and India based colleagues (including Client Executives) in servicing a large multinational multi-product line portfolio of business.
You will be tasked with improving client service through the early resolution of client accounting issues.
With offices in the United Kingdom Ireland Continental Europe Asia the Middle East Latin America United States and Bermuda our Bowring Marsh teams cover a range of Insurance products across the following areas: Property Casualty Terrorism North American Property Life Sciences and Mining.
To make a success of this role you will be highly numbers and detail orientated and enjoy managing a busy and varied workload.

We will count on you to:

To review and propose solutions to resolve client accounting issues escalated from Marsh Operations involving Bowring Marsh Technicians and Brokers as appropriate
To assist the Norwich Management team in providing MI on premium and revenue.
To understand & ease payment situations and/or to provide MI
Prepare premium calculations for Bowring Marsh clients
Set and achieve specific goals as evidenced Workday

What you need to have:

Solid numeracy skills together with a good working knowledge of MS Excel
Strong attention to detail with a methodical and conscientious approach
Planning and organisational skills
Excellent written and verbal communication skills
Ability to work under pressure
Quick to take on-board new information which is technical in nature.
Ability to cope with cyclical nature of the business

What makes you stand out:

Experience within a similar role
Intermediate MS Excel

Why join our team:

We help you be your best through professional development opportunities interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.

Marsh Risk is a business of Marsh (NYSE: MRSH) a global leader in risk reinsurance and capital people and investments and management consulting advising clients in 130 countries. With annual revenue of over $27 billion and more than 95000 colleagues Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk visit or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background civil partnership status disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments please contact us at

Marsh is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Required Experience:

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