Developer Experience Engineer

About Netcraft

Netcraft is the global leader in cybercrime detection and disruption. Were a trusted partner for three of the four largest companies in the world and many large governments. Weve blocked over 225 million cyber-attacks to date and we take down around 33% of the worlds phishing attacks.

Our purpose and passion are focused on just one thing: protecting the world from cybercrime.

That passion shapes how we work too. Were proud of our talented team and the value each person brings and weve built a workplace where people feel supported and inspired. From strong benefits and wellness programs to meaningful collaboration and team connection.

The role

We are looking for an experiencedDeveloper ExperienceEngineer (DevEx / DX)tojoinourPlatform teamwitha remit of accelerating developers and removing engineering friction across the organisation.

This role can be based in any of our UKoffices: London Manchester or Bath.

As the firstDevExengineer you will shape how developer experience is measured and improved across the is a founding individual contributor role suited to someone excited by building a DevEx function from the ground up and delivering meaningful change in a hands-on way.
Success will be measured by improvements in developer productivity metrics reduced onboarding time(as engineers join or move between teams) faster feedback loops in CI/CD and high satisfaction from engineering teams.

Reporting to the Director of Engineering for Platform and partnering with engineering leadership you will assume a range of key responsibilities to define and deliver Netcrafts DevEx roadmaps identifying areas of friction prioritising the right initiatives implementing improvements directly where needed and enabling teams to own and execute improvements with appropriate guidance and support.

Your responsibilities will include:

• Lead the evaluation and integration of developertoolsespecially AI-assisted development team adoption by sharing knowledge running demostrackingutilisationanddemonstratingvalue. Experiment withemerging developertoolingand evaluate their real-world impact on engineering productivity.
• Develop andmaintaingolden path templates and scaffoldingtoaccelerate project bootstrapping andpromote consistent engineering practices.
• Improve and standardise the local development experience across all engineering teams (environment setup local services test data etc.) to reduce onboarding and iteration time.
• Work with the rest of the Platform Engineering department to securely abstract Infrastructure and Cloud tasks away from software engineers.
• Support teams by assessing and recommending improvements to CI/CD pipelines and SDLC processes.Reduce build and test feedback loops by improving CI pipeline performance and reliability.
• Define and track developer productivity metrics (e.g. build times CI performancedeployment frequency) toidentifysystemic friction and measure improvement.
• Help software teams to curate high-quality pipelines and tests ensuring high release confidence.
• Build andmaintaininternal developertools(CLIs automations shared librariesetc.) thatsimplifycommon engineering workflows.
• Conduct regular user research and feedback sessions with engineering teams toidentifyfriction points and propose improvements.
• Improve the structure and discoverability of engineering documentation reducing time-to-first-MRand improving engineering onboarding.

Our tech stack includes:

• Dev tools:Cursor Claude CodexJetBrains (IntelliJ/GoLand)
• CI/CD:GitLabPremium(self-hosted)
• Backend: Typescript tRPC Go OpenAPI RabbitMQ MariaDB
• Infrastructure: Terraform/OpenTofu Kubernetes Docker AWS Puppet Rocky Linux
• DORA metrics: Sleuth

To be successful youll need:

• 4 years of experience in Software EngineeringDevExand/or Platform Engineering roles.
• Strongproficiencyin at least one modern systems or scripting language (IdeallyGo).
• Demonstrated experience integrating generative AI-powered tooling into software workflows.
• Understanding of the limitations failure modes and security risks associated with LLMs (hallucinationsprompt injectioncontext window limits etc.)
• Deep understanding of the modern SDLC including Git flow CI/CD (especially GitLab CI) and containerisation technologies (Docker Kubernetes).
• Exceptional empathy for the developer experience; a product mindset where the customer is the internal software understanding of the developer mindset to ensure keen adoption of new tools and practices.
• Strong written communication skills with the ability to write documentation that is easilyparsableby both humans and LLMs.
• Ability to navigate ambiguity and define standards in a rapidly evolving technology landscape.
• An awareness of cost implications in a cloud environment andmethodsofoptimisingservicesformaximumROI.

Bonus points if you have:

• Agentic workflows: Experience building or coordinating autonomous agents that can perform multi-step engineering tasks.
• Dev portalexpertise: Experience with or other developer portals.

AtNetcraftwe strongly believe in individual growth and development. Even if youcanttick every box above right now pleasedontlet it put you off applying.

Diversity Equity & Inclusion

This is deeply important to us. Through our ally network we support under-represented groups andmaintaina working environment free from bias harassment or discrimination. We encourage candidates from all backgrounds to apply.

Were also happy to make adjustments to the hiring process to ensure every candidate can participate fully.

Please note: Netcraft does not accept unsolicited approaches from external recruiters.