Executive Client Leadership
Job Summary
About WPP Media
WPP is the trusted growth partner for the worlds leading brands. With exceptional talent trusted data and intelligence and world-class partnerships all united by ourpioneeringagentic marketing platform WPP Open we help clients navigate change capture opportunity and deliver transformational growth.
WPP Media is WPPs AI-driven media operating unit bringing together media data and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence clients see exactly where how and why their media investment is working.
For more information visit .
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people planet clients and communities. For more information visit .
WPP Media is WPPs global media a world where media is everywhere and in everything we bring the best platform people and partners together to create limitless opportunities for growth. For more information visit
At WPP Media we believe in the power of our culture and our people. Its what elevates us to deliver exceptional experiences for both our clients and each this role it will be critical to embrace WPP & WPP Medias shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Job Description: Senior Executive Client Leadership
Reporting to: Senior Manager Digital Client Leadership & Growth
WPP is a creative transformation company. We use the power of creativity to build better futures for our people planet clients and communities. For more information visit .
WPP Media is WPPs global media a world where media is everywhere and in everything we bring the best platform people and partners together to create limitless opportunities for growth. For more information visit .
Mindshare: A Leading WPP Media Brand Mindshare delivers Good Growth for its clients. As Growth Architects we drive growth that benefits all stakeholders better for people planet and business by using media with intention. This approach creates more meaningful connections with consumers increases consumer trust in the brand and delivers better outcomes for all.
Role Summary and Impact
As a Senior Executive Client Leadership at Mindshare/WPP Media you will serve as a strategic partner responsible for driving service excellence integrated thinking and consistent revenue growth targeting a minimum of 15% to 20% year-on-year uplift.
You will ensure that Mindshare/WPP Media is the preferred partner clients consider for their business needs proactively solving communication challenges and upholding WPP Medias ethical and compliance standards. You are accountable for all client deliverables in terms of strategy servicing executions and revenue targets.
As a WPP media employee continuous learning is essential. You are required to actively engage in learning and development initiatives including familiarizing yourself with WPPs new identity completing training on WPP Open tools and participating in other relevant programs.
Key Responsibilities:
Client Leadership & Thought Partnership:
- Serve as the trusted advisor and strategic partner to senior client stakeholders by building strong long-term relationships and positioning WPP Media as the go-to partner for all communication challenges.
- Understand client business objectives challenges and competitive landscapes to translate them into effective integrated media strategies.
- Proactively identify growth opportunities innovation and new business for your existing clientele.
- Direct and implement successful strategies and proactively define the strategy for the upcoming year ensuring alignment with client objectives.
- Lead the review and strategy process by effectively coordinating the preparation and delivery of Monthly Quarterly and Annual Year-over-Year (YOY) review presentations. Ensure all relevant data is accurately collated and insights are clearly communicated.
Strategic Media Planning & Execution:
- Lead the development of integrated media strategies covering digital TV radio print outdoor creative and activation platforms together with stipulated teams (ESP CMP Investment & Creative).
- Ensure media recommendations are insight-driven data-informed and aligned with brand objectives.
- Oversee campaign implementation optimization and post-campaign evaluations to ensure performance against KPIs.
Revenue Growth & Account Expansion:
- Work towards achieving the assigned revenue targets and contributing to overall business growth.
- Identify develop and execute upselling and cross-selling opportunities for WPP Medias full suite of products and services ensuring solutions are directly aligned with client needs and business goals.
- Proactively nurture client relationships to uncover new business opportunities and expand WPP Medias footprint.
Team & Operational Management:
- Work closely with investment teams to secure the best media deals for clients and with the planning team to ensure effective execution.
- Ensure timely delivery of strategies campaign plans performance reports and other client deliverables.
- Constantly monitor competitive activity and market trends to identify new opportunities and threats.
- Oversee client budgets billing and profitability for the cluster while maintaining operational efficiency.
Performance Tracking & Reporting:
- Define and measure key campaign performance metrics (GRPs reach ROI engagement etc.).
- Use data and insights to evaluate campaign performance and recommend continuous improvements.
- Deliver post-campaign analysis with actionable insights learnings and recommendations.
Skills and Experience:
- Minimum 3 years work experience in an advertising agency client-side in-house team or media owner capacity.
- Proven experience in media planning and buying across different platforms.
- Highly evolved presentation and reporting skills.
- Experience in managing multiple work streams projects and teams.
- Demonstrated experience and success working in a client-facing role.
- Show depth of understanding of the industry business brands and consumers in client conversations.
- A passion for data insights and ideation.
Key Success Metrics:
Performance will be measured by the quality of presentations the clarity of strategic direction team collaboration and client satisfaction with the proposed deliverables.
- Revenue Growth: Achieve or exceed the year-over-year revenue growth across allocated accounts.
- Account Expansion: Demonstrate consistent upselling and cross-selling of WPP Media products and services by farming minimum 4 initiatives per year from your client portfolio.
- Client Satisfaction: Build and sustain strong trusted relationships with senior client stakeholders and maintain high client satisfaction and retention rates.
- Innovation: Deliver integrated innovative solutions recognized by clients as best-in-class at least 3 per year.
- Leadership: Successful delivery of all strategic review presentations (Monthly Quarterly Annual YOY).
In addition to the specific duties and responsibilities outlined above the employee may be required to perform any other tasks or assignments reasonably assigned by the management from time to time in alignment with the operational needs of the company.
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About Company
GroupM is the world’s leading media investment company. We make advertising work better for people.