Technical Writer

Nabu Casa is the organisation behind Home Assistant the worlds largest free and open-source smart home platform used by over two million households. Nabu Casa was established in 2018 by the founders and core contributors of Home Assistant with the intent of making the project sustainable and to prevent burnout. Our guiding principlesprivacy choice and sustainabilityare embedded in everything we do from our architecture to our community.

Nabu Casa is a profitable company with no external investors. Today we are the official provider of Home Assistant products and services. Every subscription and purchase directly funds the ongoing development of Home Assistant and the many other Open Home projects.

The Role

Were looking for a Technical Writer to own the documentation experience for Nabu Casa Hardware and Cloud. This is a high-ownership high-impact role: youll be the primary person responsible for making our products accessible to a global community of users and developers from first-time setup guides to deep API and integration documentation. Youll work directly with engineers to translate technical complexity into content that empowers users to succeed independently without needing to raise a support ticket.

Our community is technically sophisticated and values accuracy and clarity above all. This role requires someone who can earn the trust of engineers and users alike.

What you are going to do

- Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud ensuring content is accurate up-to-date and discoverable

- Plan and deliver documentation for new features integrations and releases in sync with the product shipping cycle

- Work directly with engineers to research and verify technical content reducing the documentation burden on the engineering team

- Audit and improve existing documentation continuously flagging outdated content filling gaps and improving structure and tone

- Define and maintain documentation standards style guides and templates so that community contributions are consistent and maintainable

- Triage and act on documentation feedback from the community support and internal teams to prioritise what improves user outcomes most

- Contribute to the developer experience API guides integration documentation and contributor docs to support the OHF community and partner integrations

- Track documentation quality signals (support ticket themes community feedback) and report on them regularly

What you need to have

- Strong technical writing skills with a portfolio of developer or product documentation

- Ability to read and understand code (Python YAML REST APIs) well enough to write accurate technical content without constant hand-holding from engineers

- Good understanding of smart home hardware and electronics with the ability to troubleshoot basic issues independently

- Experience with docs-as-code workflows (Git Markdown static site generators such as MkDocs or Docusaurus)

- High autonomy and self-direction able to identify what needs to be written without waiting to be told

- Strong stakeholder management: knows how to get technical information out of busy engineers efficiently

It would be great if you also have:

- Familiarity with Home Assistant or similar open-source or self-hosted software

- Experience maintaining documentation for a community-driven project with external contributors

- A systematic approach to auditing large documentation sets and prioritising improvements methodically

- Experience working async in a remote-first distributed team

What we offer you

Nabu Casa is a fully remote organization that uses Remote to employ people from all over the world. You will be a normal salaried employee in your country.

This is a full-time position for 40 hours per week. Because we are a fully remote company there is no fixed schedule. For the purpose of team communication we do try to ensure at least 3 hours of overlap in the workday. You will report to our VP Commercial.

Core to the establishment of Nabu Casa was the well-being of the people building the future of the smart home. We will provide all the benefits required by the country you reside in. However we also want to make sure all our employees regardless of country of origin get at least a minimal set of benefits including:

- Five weeks (twenty-five days) of paid time off.

- Fourteen days of paid sick leave if your country/laws treat them as unpaid.

- Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth.

- A budget for your work hardware once you start. After three years you may keep this equipment for personal use.

- An annual smart home budget to ensure you keep up-to-date with the latest smart homes offer.

- An annual education budget to help you grow and stay on top of your game.

- A yearly performance bonus based on company performance.

- A 50% contribution to your internet connection fee at your home workspace.

- One day every two weeks to work on your personal projects.

When first offering a position to a new member Nabu Casa aims to provide a total compensation package that matches the 75th percentile for the new hires role seniority and local market our primary operating countries the approximate yearly compensation will be the following:

- Greece: 45.700 - 56.100 EUR

- Hungary: 16.100.000 - 20.250.000 HUF

- Ireland: 52.800- 70.500 EUR

- Italy: 54.000 - 64.400 EUR

- Poland: 150.000 - 215.000 PLN

- Portugal: 47.900 - 61.200 EUR

- Romania: 215.000 - 275.000 RON

- Spain: 50.500 - 63.600 EUR

- UK: 57.100 - 73.800 GBP

- Other countries: Compensation can be discussed during the first interview.

These figures may be adjusted based on experience qualifications and work hours.

About Us

Nabu Casa is best known as the organization driving the development of Home Assistant the worlds largest free and open-source smart home platform. More than two million households benefit from its home automation capabilities. Powered by a worldwide community of open-source developers GitHub ranked it the most active open-source project in the world in 2024.

Nabu Casa is profitable has no external investors and our only funding comes from people subscribing to Home Assistant Cloud and buying Home Assistant hardware. That means the only stakeholders we have to concern ourselves with are our employees and our users.

Our principles privacy choice and sustainability are woven into our architecture licensing community and everything else.

The recruitment process

- Apply for the role

- Our team will review your application with the hiring manager

- HR Screening

- Take home assignment

- Interview with our Commercial Team

- Interview with our CEO

- Offer

- Join our team!