Software Engineer (Jira)

Summary:

• Jira Software Engineer with deep expertise in Jira software engineering to administer and enhance Jira Cloud environment.
• This role will focus on improving workflows building automation and optimizing Jira configurations to support efficient project tracking and collaboration.
• Strong scripting skills hands-on experience with Jira automation and a deep understanding of how to leverage Jira Cloud capabilities to meet organizational needs.

Key Responsibilities:

• Administer and maintain Jira Cloud including user management permissions and project configurations.
• Design implement and optimize Jira workflows custom fields screens and schemes to align with business processes.
• Build and maintain automation rules using Jira Automation scripting and REST APIs to streamline operations and reduce manual effort.
• Develop and manage integrations between Jira and other enterprise tools (e.g. Confluence GitHub ServiceNow).
• Collaborate with stakeholders to gather requirements and translate them into scalable Jira solutions.
• Monitor system performance troubleshoot issues and ensure data integrity across Jira projects.
• Document configurations automation scripts and best practices for long-term maintainability.
• Provide training and support to users ensuring effective adoption of Jira features and workflows.

Skillset (Must have)

• Possess a degree in Computer Science STEM or related field.
• At least 3 years of hands-on experience administering Jira Cloud in a production environment.
• Strong proficiency in scripting languages (e.g. Python JavaScript) for automation and integration.
• Proven experience in building Jira automation rules and using REST APIs and webhooks for custom integrations.
• Possess solid understanding of Jira workflow design permission schemes issue types and project templates.
• Familiarity with CI/CD principles and version control systems (e.g. Git).
• Familiarity with software development life cycle.
• Familiarity with AWS (or GPC) is highly desirable.
• Exposure to enterprise IT environments and security/compliance frameworks.
• Excellent analytical problem-solving and communication skills.