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Seamlesshr
Key ResponsibilitiesProvide customer support across phone email and chat channels.Proactively engage eligible employees and guide them through product applications.Escalate and follow up on complex operational technical or product-related issues.Maintain accurate customer records and
Key ResponsibilitiesProvide customer support across phone email and chat channels.Proactively engage eligible employees and guide them through product applications.Escalate and follow up on complex operational technical or product-related issues.Maintain accurate customer records and
Seamlesshr
Key ResponsibilitiesIdentify evaluate and onboard strategic partners that support Embedded Finance products and services.Build and manage relationships with banks fintechs technology vendors payment providers and other ecosystem partners.Lead commercial discussions partnership negotia
Key ResponsibilitiesIdentify evaluate and onboard strategic partners that support Embedded Finance products and services.Build and manage relationships with banks fintechs technology vendors payment providers and other ecosystem partners.Lead commercial discussions partnership negotia
Seamlesshr
1. Strategic Leadership & Department ManagementExecute the overall Customer Success strategy aligned with SeamlessHRs business objectives.Lead and mentor customer success members to achieve the departmental goals.Establish clear performance objectives success metrics and accountabilit
1. Strategic Leadership & Department ManagementExecute the overall Customer Success strategy aligned with SeamlessHRs business objectives.Lead and mentor customer success members to achieve the departmental goals.Establish clear performance objectives success metrics and accountabilit
Seamlesshr
Marketing Strategy Development:Develop and execute a localised B2B marketing strategy tailored to East Africa focusing on enterprise clients and key industries.Align marketing plans with business goals to support lead generation customer acquisition and retention.Campaign Planning & E
Marketing Strategy Development:Develop and execute a localised B2B marketing strategy tailored to East Africa focusing on enterprise clients and key industries.Align marketing plans with business goals to support lead generation customer acquisition and retention.Campaign Planning & E
