Technical Account Manager - KSA

As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and midmarket firms rely on SS&C for expertise scale and technology.

Job Description

About SS&C Technologies

SS&C is a global provider of investment financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue SS&C is headquartered in Windsor Connecticut and has 20000 employees in over 90 offices in 35 countries. Some 18000 financial services and healthcare organizations from the worlds largest institutions to local firms manage and account for their investments using SS&Cs products and services.

About the Role

Our Technical Account Managers have a detailed understanding of the clients environment (including all SS&C Advent Eze and I&IM products addon pieces integration points & customizations) and share this information with other appropriate contacts. Youll be responsible for the ongoing success of SS&C Advent Eze and I&IM product implementations at many of our largest and most complex client installations.

The Technical Account Manager functions as a named central point of contact for assigned clients technical and operational needs related to their production environment.

Your Responsibilities

• Develop and execute a product strategy messaging and launch of products and solutions that support our overall strategy and goals.
• Act as liaison between Business and SS&C delivery teams. Assist in defining capturing documenting and sharing the actual product scope and functionality.
• Analyze market opportunity anticipate industry direction and evaluate the feasibility and financial justification for new products and/or new releases of existing products.
• Identify requirements for future and current products in the context of the companys strengths and capabilities technologies quality costs customer interactions and marketplace demands.
• Define target prospects and assists sales in lead generation. Oversees the product life cycle from conception through retirement.
• Work closely with functional teams including technical architecture and development teams to ensure that appropriate processes are being adhered to in order to meet financial timing and customer expectations.
• Identify and manage risk of retention.

Your Experience

• A background in Financial Services our solutions are widely used by some of the largest and most recognized financial services organizations and understanding of their departments and enterprisewide platform architecture is key for this role.
• Consulting experience has a strong understanding of customers needs and the competitive environment including our position in relation to competitors. Understand the market forces required to launch a successful product solution with the ability to drive future state solutions!
• Possess knowledge of overall product development processes and marketing strategy.
• Strong analysis/project management mindset to thrive in a demanding environment.
• Experience working on projects of moderate scope or on varied tasks that require resourcefulness selfinitiative and significant independent judgement.
• Demonstrate a developing functional knowledge to evaluate the implications of issues and make recommendations for solutions.
• Prior has experience guiding team members and recommending new procedures.
• A Masters degree or Bachelors degree would be useful.

Our Culture

At SS&C you will find a rewarding career where you can thrive at every level. We are proud of our unique business culture founded on the passion of our people dedicated to the success of our clients. As a company we reward innovation and professionalism and support personal development. We invest in our employees through offering competitive compensation and benefits comprehensive training opportunities and employee programs to promote a healthy worklife balance and personal wellbeing. Our culture thrives on teamwork and diversity. Therefore we hope to see you bring your unique perspective and talent to SS&C and thrive!

EEO Statement / Nonagency Disclosure

We encourage applications from people of all backgrounds and particularly welcome applications from underrepresented groups to enable us to bring a diversity of perspectives to our thinking and conversation. Its important to us that we strive to have a workforce that is diverse in the widest sense.

Unless explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or feebased recruitment services.

Unless explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or feebased recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.