Managed Services Support Professional- M365 Security
Job Location:
Riyadh - Saudi Arabia
Salary:
Experience Required:
Posted:
Application Deadline:
Vacancies:
Job Summary
Business Overview:
Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia founded in 1993.
As a fully Saudi-owned company we have established ourselves from a startup business to a market leader offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.
Our expertise spans across various domains including Microsoft AWS ManageEngine and Zoho Solutions ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.
With over 30 years of experience Alnafitha IT has successfully completed more than 4000 projects serving over 3000 satisfied customers and collaborating with 65 partners.
Our commitment to excellence is evident in our customer-centric approach which emphasizes engagement collaboration and a relentless pursuit of quality in every interaction.
Our vision is to be the Kingdoms most customer-centric provider for digital transformation and consultation fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability
At Alnafitha IT we believe in empowering our employees and nurturing their growth which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients expectations.
Job Summary/Objective
The Managed Services Engineer M365 Security will lead the design implementation and maintenance of Microsoft 365 and Azure-based security and compliance solutions. This role serves as a subject matter expert ensuring that organizational data identities devices and applications are well protected while guiding clients on strategic security initiatives and best practices.
Key Responsibilities:
Security Architecture & Controls
Design implement and maintain M365/Azure security controls to ensure protection of data users devices and applications across the enterprise.
Develop and align technical security architecture with business and compliance requirements to uphold confidentiality integrity and availability.
Monitoring & Threat Response
Continuously monitor security dashboards Microsoft Sentinel and Microsoft Defender solutions to detect threats respond to incidents and maintain proactive defense posture.
Remediate security alerts and vulnerabilities across the Microsoft 365 environment to reduce organizational risk and ensure compliance with internal policies.
Advisory & Escalation
Act as an escalation point for M365 and Azure-related security incidents to resolve critical issues and guide internal/external teams effectively.
Advise stakeholders on Microsoft feature updates and security enhancements to improve security readiness and stay ahead of evolving threats.
Project Involvement
Participate in security projects upgrades and client onboarding to provide expert insights and ensure smooth secure implementation.
Review compliance center and DLP settings to align configurations with organizational security goals.
Governance & Documentation
Ensure environments follow documented security standards and procedures to promote operational consistency and compliance with regulations.
Produce clear reports and recommendations from incident analysis and threat intelligence to support decision-making and policy refinement.
Qualifications:
- Education: Bachelors degree in computer science Engineering or a related field.
- Experience: 6 10 years of experience in IT infrastructure/security roles with a focus on Microsoft cloud platforms.
- Technical Expertise:
- Azure Active Directory Conditional Access MFA and SSO.
- Microsoft Defender for Cloud Apps Office 365 and Endpoint.
- Microsoft Sentinel for threat hunting and incident response.
- Intune (MAM/MDM) and Microsoft Endpoint Manager.
- DLP compliance policies using Compliance Center and Cloud App Security.
- Exchange Online Protection Safe Links and Safe Attachments.
- Preferred Certifications:
- SC-200 SC-300 SC-100 AZ-500 MS-101 MS-500 SC-900
EQUAL EMPLOYMENT OPPORTUNITY COMMISSION:
Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race color creed national origin ancestry religion age citizenship sex marital or veteran status disability or handicap sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ and advance in employment qualified women minorities and diversity representations. Alnafitha IT also makes reasonable accommodation for qualified individuals with disabilities in accordance with the Saudi and Egyptian employment laws
Candidate Experience To excel in this position, you will need to: Certification Requirements Bachelor s degree in business administration or equivalent. Technical Skills 2+ years of experience in supply chain / logistics / order fulfillment. Experience in IT industry, software and service delivery is plus. Previous experience in CRM/ERP systems, ex. Zoho CRM, Zoho Books. Proficiency in Microsoft Word, Excel and Outlook. Personal Skills High sense of responsibility and ownership, acting like owner in what you do. Exceptional communication and presentation skills Being able to work on their own or in a team Being able to work to tight deadlines Ability to maintain composure during stressful situation Handling many tasks & responsibilities Fluent in Arabic and English. Working Conditions Working on Weekends, Holidays or outside the business hours could be required.
Education
Certification Requirements: Bachelor s degree in Computer Science, Business Administration equivalent.
Key Skills
- Close Protection
- Credit Control
- Customer Service
- Government
- Analytics
About Company
Alnafitha International founded since 1993 in Saudi Arabia is a leading independent provider of IT services and solutions. Alnafitha provides consistent processes and tools combined with the right skills at the right time and place. We design IT solutions that fit your unique requirem ... View more
