Managed Services Support Professional- M365 Security

Business Overview:

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia founded in 1993.

As a fully Saudi-owned company we have established ourselves from a startup business to a market leader offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains including Microsoft AWS ManageEngine and Zoho Solutions ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience Alnafitha IT has successfully completed more than 4000 projects serving over 3000 satisfied customers and collaborating with 65 partners.

Our commitment to excellence is evident in our customer-centric approach which emphasizes engagement collaboration and a relentless pursuit of quality in every interaction.

Our vision is to be the Kingdoms most customer-centric provider for digital transformation and consultation fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT we believe in empowering our employees and nurturing their growth which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients expectations.

Job Summary/Objective

The Managed Services Engineer M365 Security will lead the design implementation and maintenance of Microsoft 365 and Azure-based security and compliance solutions. This role serves as a subject matter expert ensuring that organizational data identities devices and applications are well protected while guiding clients on strategic security initiatives and best practices.

Key Responsibilities:

Security Architecture & Controls

Design implement and maintain M365/Azure security controls to ensure protection of data users devices and applications across the enterprise.

Develop and align technical security architecture with business and compliance requirements to uphold confidentiality integrity and availability.

Monitoring & Threat Response

Continuously monitor security dashboards Microsoft Sentinel and Microsoft Defender solutions to detect threats respond to incidents and maintain proactive defense posture.

Remediate security alerts and vulnerabilities across the Microsoft 365 environment to reduce organizational risk and ensure compliance with internal policies.

Advisory & Escalation

Act as an escalation point for M365 and Azure-related security incidents to resolve critical issues and guide internal/external teams effectively.

Advise stakeholders on Microsoft feature updates and security enhancements to improve security readiness and stay ahead of evolving threats.

Project Involvement

Participate in security projects upgrades and client onboarding to provide expert insights and ensure smooth secure implementation.

Review compliance center and DLP settings to align configurations with organizational security goals.

Governance & Documentation

Ensure environments follow documented security standards and procedures to promote operational consistency and compliance with regulations.

Produce clear reports and recommendations from incident analysis and threat intelligence to support decision-making and policy refinement.