Account Manager Business Information Services

Job Description

• Increase the value of the services bought by the allocated portfolio of clients according to the companys targets;
• Propose and negotiate renewals taking into account the renewal & pricing rules in place;
• Engage in upsell and cross-sell opportunities to increase the contract value;
• Engage in specific account management tasks such as welcome visit periodic visits and calls and renewal/upsell actions based on the calendar agreed with the team leader;
• Offer support to customers regarding their contract (explaining contract terms explain the working procedure represent the clients interests inside Coface);
• Follow up with clients on actual usage of the services acquired and work with them to improve this indicator;
• Update the specific CRM applications;
• Provide reports and information regarding the portfolio managed;
• Prepare presentations graphs and analytical reports as required;

Qualifications :

Qualifications

• Previous experience in a similar position of at least 6 years in Financial/ Business Information industry;
• Beneficial to have certificate or degree in Finance / Management or related disciplines;
• High level of business acumen  and  commercial awareness with strong understanding of  financial services and corporate client needs;
• Excellent communication negociation interpersonal skills and able to work well with all levels across the region;
• Customer-centric mindset with a focus on building long-term relationships.
• Business Level English (written and spoken);
• Microsoft Office Applications: Outlook Word Excel.

Additional Information :

Here youll find:

• Career growth opportunity (both locally and internationally) in a global scale company: you will gain knowledge in business information risk management finance and operational decision-making.
• Supportive culture: be part of a team that encourages you to take initiative learn from mistakes and celebrate successes.
• Flexible Work Options: hybrid work arrangements and morning schedule flexibility.
• Benefits: medical subscription lunch tickets gift tickets for Christmas and Easter vacation tickets Bookster Speexx
• Learning opportunities: regular professional training and courses.

Remote Work :

Yes

Employment Type :

Full-time