Resorts World NYC

Key ResponsibilitiesDeliver top-tier customer service across all support channels maintaining service excellence and meeting defined SLAs.Resolve player complaints and escalate unresolved issues as needed.Assist players with a wide range of needs including account access payments prom

Key ResponsibilitiesDeliver top-tier customer service across all support channels maintaining service excellence and meeting defined SLAs.Resolve player complaints and escalate unresolved issues as needed.Assist players with a wide range of needs including account access payments prom

Key Responsibilities:Preparation and assessment of key banking and approval processes to include the following:Customer withdrawal requests such as retail cash withdrawals other fast-method withdrawals Customer refund request and Manual customer transactions including direct bank wire

Key Responsibilities:Preparation and assessment of key banking and approval processes to include the following:Customer withdrawal requests such as retail cash withdrawals other fast-method withdrawals Customer refund request and Manual customer transactions including direct bank wire

Essential FunctionsPerform audits assigned in an efficient and accurate manner on a daily basis.Generates daily reports and reconciles large audit variances.Complete a daily checklist for all audits.Prepares Exceptions Reports for non-compliance issues.Generates clear and legible scan

Essential FunctionsPerform audits assigned in an efficient and accurate manner on a daily basis.Generates daily reports and reconciles large audit variances.Complete a daily checklist for all audits.Prepares Exceptions Reports for non-compliance issues.Generates clear and legible scan

SUMMARY:Accommodates guests of the hotel by performing the following duties and responsibilities of this position include the following (other duties may be assigned as needed) must be able to work flexible schedule including weekends and holidays.ESSENTIAL DUTIES & RESPONSIBILITIES:

SUMMARY:Accommodates guests of the hotel by performing the following duties and responsibilities of this position include the following (other duties may be assigned as needed) must be able to work flexible schedule including weekends and holidays.ESSENTIAL DUTIES & RESPONSIBILITIES:

SUMMARY:A Floor Technician is responsible for cleaning and maintaining assigned áreas of the hotel. Performs preventative and corrective floor care tasks special cleaning procedures supply control and inventory tasks technical training assistance and minor equipment maintenance in a c

SUMMARY:A Floor Technician is responsible for cleaning and maintaining assigned áreas of the hotel. Performs preventative and corrective floor care tasks special cleaning procedures supply control and inventory tasks technical training assistance and minor equipment maintenance in a c

The Hotel Operations Shift Manager is responsible for supervising the Hotel operations and team members which includes Guest Service Agents Bell Door and Valet Staff Concierge Wardrobe Guest Room Attendants and Houseperson during shifts. The Hotel Operations Shift Manager is responsib

The Hotel Operations Shift Manager is responsible for supervising the Hotel operations and team members which includes Guest Service Agents Bell Door and Valet Staff Concierge Wardrobe Guest Room Attendants and Houseperson during shifts. The Hotel Operations Shift Manager is responsib

Essential Duties/Core Competencies: Assemble necessary materials and supplies from storeroom.Clean assigned areas by washing furnishings and equipment mopping floors using special solutions and disinfectants.Vacuum carpets in offices guest areas and in the back-of-house.Clean with dis

Essential Duties/Core Competencies: Assemble necessary materials and supplies from storeroom.Clean assigned areas by washing furnishings and equipment mopping floors using special solutions and disinfectants.Vacuum carpets in offices guest areas and in the back-of-house.Clean with dis

SUMMARY:Provide guidance and leadership as the Front Desk Supervisor and ensure consistent quality of customer service is provided to all guests in accordance with Hilton standards.ESSENTIAL DUTIES & RESPONSIBILITIES:Assign and instruct Front Desk Agents Operators and Bell Attendants

SUMMARY:Provide guidance and leadership as the Front Desk Supervisor and ensure consistent quality of customer service is provided to all guests in accordance with Hilton standards.ESSENTIAL DUTIES & RESPONSIBILITIES:Assign and instruct Front Desk Agents Operators and Bell Attendants

Essential Functions:Greets VIP Casino patrons and guests and assist them with their needs.Approves and monitors comp issuance based on player performance in accordance with the approved comp matrixAttends player events both on and off site interact with invited players and provide sup

Essential Functions:Greets VIP Casino patrons and guests and assist them with their needs.Approves and monitors comp issuance based on player performance in accordance with the approved comp matrixAttends player events both on and off site interact with invited players and provide sup

Senior Benefits AnalystLocation: New York (Jamaica) NY (REMOTE)Overview:We are seeking a Senior Benefits Analys to support the day-to-day operations reporting audit oversight and compliance execution of our health and welfare benefits programs across a multi-state and international wo

Senior Benefits AnalystLocation: New York (Jamaica) NY (REMOTE)Overview:We are seeking a Senior Benefits Analys to support the day-to-day operations reporting audit oversight and compliance execution of our health and welfare benefits programs across a multi-state and international wo

Job DescriptionThe Manager of Payroll Systems will lead the strategy implementation and optimization of our payroll technology. This role is responsible for overseeing payroll system operations ensuring compliance with federal state and international regulations and driving process im

Job DescriptionThe Manager of Payroll Systems will lead the strategy implementation and optimization of our payroll technology. This role is responsible for overseeing payroll system operations ensuring compliance with federal state and international regulations and driving process im