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BMC Helix ITSM Engineer 6 Months

PPL Dynamics


Job Location:

Doha - Qatar

Monthly Salary: Not provided by the employer
Posted: 20 August 2026 (15 hours ago)
Application Deadline: 18 November 2026
Vacancies: 1 Vacancy

Job Summary

Key Responsibilities:

  • Provide 2nd/3rd line support across Incident Problem Change CMDB Asset and Request modules.
  • Troubleshoot defects performance issues integrations and access controls.
  • Configure and customize forms workflows approvals notifications and business rules.
  • Develop automations and REST/SOAP integrations with enterprise systems.
  • Support upgrades patches deployments and ensure upgrade-safe configurations.
  • Maintain CMDB data quality reconciliation rules and discovery integrations.
  • Document configurations and support continuous improvement initiatives.

Requirements:

  • Degree in Computer Science or related field.
  • Experience with BMC Helix/Remedy platform support and customization.
  • Knowledge of ITIL v4 practices.
  • Strong analytical troubleshooting and communication skills.

Key Skills

  • ASP.NET
  • Health Education
  • Fashion Designing
  • Fiber
  • Investigation