Email Security Operations Analyst
Job Location:
Taguig - Philippines
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Role Summary:
Support email operations spam/abuse detection and Trust & Safety workflows to ensure a secure reliable and high-quality email ecosystem.
Key Responsibilities:
- Monitor and investigate inbound/outbound email traffic for spam phishing spoofing and abuse patterns
- Perform log analysis using Splunk to identify anomalies suspicious behavior and emerging threats
- Execute mitigation actions (blocking quarantining escalation) in line with defined SOPs
- Validate email authentication protocols (SPF DKIM DMARC) and flag discrepancies
- Support incident response by documenting findings maintaining audit trails and escalating critical risks
- Adhere to SLAs quality benchmarks and compliance standards in a 24x7 operational environment
- Collaborate with internal teams and external vendors for issue resolution and trend tracking
Qualifications :
- 2 years of experience in email operations Trust & Safety or SOC environments
- Working knowledge of SMTP SPF DKIM DMARC and email delivery infrastructure
- Experience in Splunk SIEM and Email security tools like O365 Defender Proofpoint
- Hands-on experience with Splunk for log analysis
- Strong analytical investigative and problem-solving skills
- Must have PDP score of Exceeds Expectations or OutstandingTenure of at least 18 months
- No Active DAInterested candidates
- Must be willing to work onsite in Taguig
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
