Cloud & Infrastructure Support

• Manage cloud infrastructure across approved cloud platforms and support secure cloud operations.
  
• Support servers virtual machines storage Kubernetes and related infrastructure environments.
  
• Manage network infrastructure firewall VPN ISP links branch connectivity and secure access.
  
• Monitor infrastructure uptime availability latency backup status and service health.
  
• Support backup operations restore testing disaster recovery readiness and continuity planning.
  
• Implement infrastructure redundancy failover readiness and capacity planning.
  
• Support cloud cost optimization utilization reporting and monthly infrastructure performance reporting.
  
• Maintain infrastructure diagrams asset inventory SOPs operational runbooks and vendor records.
  
• Coordinate with ISPs cloud providers firewall OEMs hardware vendors and support partners.
  

• Years of Experience Minimum 47 years in cloud infrastructure systems administration DevOps or infrastructure engineering.
  
• Multi-Cloud Experience Hands-on experience with at least two of AWS Google Cloud and Azure. Experience across all three is preferred.
  
• Production Support Must have supported production workloads critical applications APIs databases or transaction systems.
  
• Security Exposure Must understand cloud security access control network segmentation logging and compliance requirements.
  
• Incident Handling Must have experience supporting incident response outage resolution RCA preparation and escalation management.
  
• Regulated Environment Experience in banking fintech payment financial services or enterprise technology environment is an advantage.
  
• Minimum Qualification Bachelors degree or HND in Computer Science Computer Engineering Information Technology Cybersecurity or related discipline.
  
• Equivalent Experience Strong hands-on cloud/infrastructure experience may be accepted where technical capability is proven.
  

• Cloud Platform Recommended Certifications
  
• AWS AWS Certified Solutions Architect AWS SysOps Administrator AWS Security Specialty.
  
• Google Cloud Google Associate Cloud Engineer Google Professional Cloud Architect Google Professional Cloud Network Engineer.
  
• Azure Microsoft Certified Azure Administrator Azure Solutions Architect Expert Azure Security Engineer.
  
• Security/Infrastructure CompTIA Security CCNA Kubernetes CKA/CKAD Terraform Associate ITIL Foundation.
  

AWS: EC2 S3 RDS VPC IAM CloudWatch ELB/ALB Route 53 EKS Backup Security Hub GuardDuty or equivalent services.

Google Cloud: Compute Engine Cloud Storage Cloud SQL VPC IAM Cloud Monitoring Load Balancing GKE Cloud DNS Backup/Disaster Recovery and security services.

Microsoft Azure: Virtual Machines Storage Accounts Azure SQL VNets NSG Azure AD/Entra ID Azure Monitor Application Gateway AKS Key Vault and Backup.

Operating Systems: Strong Linux and Windows Server administration.

Networking: TCP/IP DNS DHCP VPN routing NAT subnetting load balancing SSL/TLS and firewall rules.

Security: IAM MFA PAM encryption endpoint hardening vulnerability management WAF SIEM/SOC integration and audit logging.

Automation: Terraform Ansible CloudFormation Azure Bicep and scripting with Bash or PowerShell.

Containers: Docker Kubernetes Helm ingress controllers container registries secrets management and deployment troubleshooting.

Monitoring: CloudWatch Azure Monitor Google Cloud Monitoring Prometheus Grafana OpenSearch ELK Stack Datadog or similar monitoring tools.

Backup & Disaster Recovery: Snapshot management replication restore testing disaster recovery drills backup retention and recovery documentation.