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Technical Support & Sales Agent with German (mfd)
Job Location:
Monthly Salary:
Posted:
10 May 2026 (30+ days ago)
Posted:
Application Deadline:
12 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Support German-speaking customers by providing technical assistance and helping them find the best products and services. Join an international team where you can use your language skills grow your career and make a real impact on customer experience.
Click Apply Now and complete our quick application form today!
Job title:
Technical Support & Sales Agent with German (m/f/d)Job Description:
Do you speak German fluently and enjoy working with people
Join our team as a German-Speaking Technical Support & Sales Agent and become part of an international environment where communication technology and customer experience come together.
In this role youll support customers with technical and administrative questions provide clear and friendly guidance and help them discover the products and services that best fit their needs.
If youre a people-oriented person who enjoys problem-solving explaining things in an easy and simple way and building positive customer relationships this could be the perfect next step for you!
Grow your career
Work in a dynamic international team
Use your language skills every day
Make a real impact on customer experience
Work in a dynamic international team
Use your language skills every day
Make a real impact on customer experience
Your Responsibilities:
Support customers via inbound phone calls
Provide technical and administrative assistance (products contracts billing system inquiries)
Analyze customer issues and deliver effective solutions
Advise customers on products and services while identifying sales opportunities
Process account and system changes
Escalate technical issues or complex cases to the relevant departments
Support customers via inbound phone calls
Provide technical and administrative assistance (products contracts billing system inquiries)
Analyze customer issues and deliver effective solutions
Advise customers on products and services while identifying sales opportunities
Process account and system changes
Escalate technical issues or complex cases to the relevant departments
What Were Looking For:
German language skills at C1 level or higher
Customer-focused mindset and strong service orientation
Excellent communication skills and sales confidence
Strong organizational skills and attention to detail
Good knowledge of MS Office
Flexibility to work in shifts
German language skills at C1 level or higher
Customer-focused mindset and strong service orientation
Excellent communication skills and sales confidence
Strong organizational skills and attention to detail
Good knowledge of MS Office
Flexibility to work in shifts
What We Offer:
Onsite work model with hybrid option possible from month 4
Guaranteed bonus during training performance-based incentives after onboarding
Supportive leadership and a positive team environment
International working environment
Monthly food vouchers
Additional private health insurance
Fully covered MultiSport card
Employee referral bonus program
Relocation support
Onsite work model with hybrid option possible from month 4
Guaranteed bonus during training performance-based incentives after onboarding
Supportive leadership and a positive team environment
International working environment
Monthly food vouchers
Additional private health insurance
Fully covered MultiSport card
Employee referral bonus program
Relocation support
Ready to start your next career move
Click Apply Now and complete our quick application form today!
About Capita
Capita is a digital transformation and consulting services company. Our employees support millions of people every day with innovative solutions that optimize business processes and improve collaboration between businesses the public sector and citizens.
With offices across the United Kingdom Europe India and South Africa we offer an international environment with modern technologies and forward-looking projects.
Capita is committed to equal opportunities. We welcome applications regardless of gender background religion age sexual orientation disability or any other personal characteristics. What matters to us is performance motivation and the shared goal of creating an inclusive working environment.
Location:
SofiaBulgariaTime Type:
Full timeContract Type:
PermanentRequired Experience:
Unclear Seniority
About Company
We help millions of people each day with digitally-enabled solutions to transform and simplify the connections between government & citizens, businesses & customers.
