Managing Director of Property, Facilities & Asset Management

DISCLOSURES
The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. The company will inform the personnel member when changes in the respective job description are made.

ABOUT THE COMPANY

Enterprise Management Solutions LLC (EMS) is a full-spectrum consulting and management firm specializing in back-office operations financial infrastructure and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships optimizing operations and maintaining compliance across multiple industries including behavioral health primary care real estate supportive housing and food service.

Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation.

COMPANY WEBSITE: PHONE NUMBER:

HUMAN RESOURCES DEPARTMENT PHONE NUMBER: EXT 10

HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS:

POSITION TITLE: Managing Director of Property Facilities & Asset Management

ALTERNATE TITLE(S): Managing Director of Property Operations Managing Director of Facilities & Asset Operations Executive Director of Property & Facilities Management Director of Property Facilities & Construction Operations

COMPANY: Enterprise Management Solutions LLC

DEPARTMENT: Facilities Management

DIVISION: Operations

UNIT: N/A

LOCATION: 3310 Eastern Ave Baltimore MD 21224

ACCOUNTABLE TO: Chief Operating Officer

ACCOUNTABLE FOR: Accountable for providing executive-level leadership and operational oversight across all property facilities maintenance construction and asset management functions within the organization. Responsible for ensuring properties facilities and operational assets remain compliant functional safe financially accountable inspection-ready and aligned with organizational standards. Oversees multi-site operations including maintenance workflows vendor management construction coordination licensing budgeting capital projects safety compliance operational reporting and asset protection while supporting organizational growth operational stability and long-term infrastructure performance. Ensures operational issues property risks compliance concerns and facility-related challenges are identified addressed documented and escalated appropriately in coordination with executive leadership.

WORK SCHEDULE: Work schedule consists of a full-time Monday through Friday schedule from 8:00 AM to 5:00 PM totaling 40 hours per week; however scheduling needs may vary based on operational demands including property emergencies inspections city notices maintenance concerns construction deadlines licensing requirements safety incidents tenant or resident concerns and other urgent matters affecting property or facility operations. Position may require occasional evening weekend holiday or emergency availability to support operational continuity facility readiness asset protection and organizational needs across assigned properties and locations.

CLASSIFICATION: Full-time Non-Exempt depending on final duties salary basis pay structure and applicable wage-and-hour requirements

COMPENSATION RANGE: $28.00 $40.00 per hour commensurate with education proven experience residential care leadership background regulatory knowledge recovery services experience staffing management ability and demonstrated capacity to manage multi-program responsibilities.

BENEFITS PACKAGE: This position is eligible for standard W-2 employee benefits including but not limited to those outlined in the Companys official benefits package. Eligibility and participation are subject to the terms and conditions of the applicable plans. Full details are provided in the current benefits package documentation.

ANTICIPATED TRAVEL: 20% of the time. You will use a company vehicle. There is no additional compensation for travel.

SUMMARY OF POSITION RESPONSIBILITIES

The Managing Director of Property Facilities & Asset Management is responsible for providing executive oversight and operational leadership across property management facilities operations maintenance services construction coordination and asset management functions for multiple sites and entities. Oversees property performance inspections licensing maintenance workflows vendor management safety compliance construction projects capital improvements budgeting coordination operational reporting and asset protection activities. Ensures properties and facilities remain compliant operationally efficient inspection-ready financially accountable and aligned with organizational standards while coordinating with executive leadership residential and healthcare programs maintenance teams contractors vendors finance leadership and administrative departments to support operational stability risk management and organizational growth.

SCHEDULED DUTIES AND RESPONSIBILITIES

• Oversee daily operations across assigned properties facilities maintenance functions construction activities and asset management operations
• Provide executive-level operational leadership for multi-site property and facility portfolios
• Ensure properties remain compliant functional safe inspection-ready and operationally efficient
• Monitor property performance occupancy status asset condition licensing requirements and operational risks
• Oversee property management activities including tenant communications notices inspections rental licensing and property records
• Monitor maintenance requests work orders emergency repairs preventative maintenance and unresolved operational issues
• Coordinate construction projects including budgets timelines permits inspections vendor performance change orders and project completion activities
• Ensure maintenance teams contractors and vendors comply with organizational standards purchasing controls safety procedures and documentation requirements
• Coordinate with finance leadership regarding budgets capital expenditures vendor payments utilities taxes insurance obligations and operational reporting
• Track inspections permits registrations insurance renewals code requirements and regulatory compliance deadlines
• Identify operational deficiencies and develop corrective action plans in coordination with executive leadership
• Maintain oversight of vendor contracts pricing insurance documentation quality standards and service performance
• Coordinate with residential healthcare safety and administrative departments regarding operational readiness occupancy planning and facility concerns
• Support organizational growth initiatives including property stabilization restructuring operational expansion transitions and new project launches
• Monitor spending controls maintenance forecasting capital improvement planning and operational budget performance
• Ensure operational issues are properly documented escalated assigned tracked and resolved in a timely manner
• Coordinate emergency response efforts related to property damage maintenance failures safety incidents inspections or operational disruptions
• Provide regular operational updates risk assessments and status reporting to executive leadership and the COO
• Support continuity planning crisis management efforts and operational recovery activities as needed
• Maintain professional communication with staff tenants residents contractors inspectors vendors regulators lenders insurers and executive leadership
• Travel between assigned properties facilities construction sites and operational locations as required to support organizational operations and oversight

UNSCHEDULED DUTIES AND RESPONSIBILITIES

• Respond to emergency property issues including floods fires utility failures safety incidents security concerns structural issues or other urgent operational disruptions
• Address unexpected maintenance emergencies vendor failures contractor disputes staffing shortages or unresolved operational concerns requiring immediate intervention
• Respond to urgent city notices inspection failures code enforcement actions licensing concerns or regulatory compliance matters
• Assist with emergency construction coordination urgent repairs insurance-related property damage or crisis response activities
• Provide operational support during organizational emergencies continuity planning efforts disaster recovery situations or emergency relocations
• Conduct emergency site visits to assess operational concerns safety risks property damage or urgent facility conditions
• Participate in executive meetings operational reviews crisis management discussions or leadership initiatives as directed by executive leadership
• Support special projects operational restructuring efforts acquisitions transitions or property stabilization activities as assigned
• Assist with investigations involving property incidents safety concerns vendor disputes operational complaints or compliance matters
• Coordinate urgent communication between leadership vendors contractors inspectors tenants residents healthcare teams and operational staff during emergency situations
• Perform additional operational administrative property management construction facilities maintenance asset management or leadership duties as assigned by the COO or executive leadership
• Remain available outside normal business hours when necessary to address urgent operational needs emergency situations inspections or critical organizational matters
• Support implementation of new operational procedures compliance initiatives reporting requirements technology systems or organizational directives as needed
• Provide temporary operational oversight for properties departments projects or teams experiencing staffing shortages transitions or elevated operational risk
• Assist with urgent budgeting concerns vendor negotiations project escalations financial risks or unexpected operational expenditures as necessary

PHYSICAL DEMANDS:

• Ability to travel between multiple properties facilities and operational locations as required
• Ability to respond to urgent property maintenance construction or operational emergencies in a timely manner
• Ability to work in a fast-paced environment while managing multiple priorities deadlines and operational demands
• Ability to communicate effectively with staff vendors contractors inspectors tenants and executive leadership
• Ability to occasionally lift or carry files office materials or operational supplies up to 25 pounds
• Ability to work occasional evening weekend holiday or emergency hours based on operational needs

WORKING CONDITIONS

• Work is performed in administrative offices residential properties healthcare facilities construction sites maintenance locations and other assigned operational environments
• Position requires managing fast-paced operations urgent issues competing priorities and property-related emergencies
• May require occasional evening weekend holiday or emergency availability based on operational needs
• Frequent interaction with staff tenants residents vendors contractors inspectors regulators and executive leadership is required
• Regular travel between assigned properties and operational locations may be necessary to support oversight and operational needs

COMPETENCIES AND SKILLS

• Strong leadership organizational and operational management skills
• Ability to manage multiple properties projects vendors and operational priorities simultaneously
• Strong problem-solving decision-making and critical thinking abilities
• Knowledge of property management facilities operations maintenance coordination construction oversight and asset management practices
• Strong communication and interpersonal skills with the ability to work effectively with staff vendors contractors inspectors and executive leadership
• Ability to maintain professionalism confidentiality and sound judgment in high-pressure or sensitive situations
• Strong attention to detail documentation accuracy and compliance monitoring abilities
• Ability to identify operational risks develop corrective action plans and ensure timely issue resolution
• Proficiency with property management systems operational reporting tools Microsoft Office and related administrative software
• Ability to work independently while remaining aligned with organizational goals policies and executive direction

LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS

Required Qualifications

• Bachelors degree required in Business Administration Real Estate Facilities Management Construction Management Engineering Public Administration Finance Property Management or a related field
• Masters degree preferred
• Minimum of five (5) years of progressive experience in property management facilities operations construction management maintenance operations asset management or related operational leadership roles preferred
• Minimum of three (3) years of supervisory or management experience preferred
• Valid drivers license required
• Strong knowledge of property operations maintenance systems construction coordination vendor management inspections compliance requirements and operational reporting
• Experience managing multi-site properties budgets vendors maintenance operations or construction projects preferred
• Experience with Buildium or similar property management software preferred
• Any applicable property management facilities construction or operational licensure must be maintained in good standing if required for assigned responsibilities

Required Experience:

Director