Customer Service Associate

Randstad India

Job Location:

Gurugram - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Roles and Responsibilities :

Handle and solve customer queries through various channels including calls chats and mails.

Respond to customer inquiries requests and complaints via phone (inbound and outbound) email chat and social media.

Serve as the primary contact and provide first-level support for clients

Provide information about products services and company policies.

Aspirate to deliver an excellent customer experience via chats back office emails and calls.

Must be a Chat & Email expert for non-voice processes.

Roles and Responsibilities : Handle and solve customer queries through various channels including calls chats and mails. Respond to customer inquiries requests and complaints via phone (inbound and outbound) email chat and social media. Serve as the primary contact and provide first-level support...