This role provides support to the Pennsylvania Distribution Center by providing IT support to various distribution center operations. Additionally Provides desktop support to onsite end users. The essential duties and responsibilities for the DC Operations Associate position may include the following.
Utilize AS400 and Access databases to process print and prepare shipping documents special instructions labels reports and other materials for operations and promotional assembly
Enter and modify system date to ensure accuracy and accessibility to documents
Provide onsite desktop support for local users including but not limited to computers/laptops peripherals centralized printing /copy machines conference room equipment RF units and other equipment as needed
As needed function as a liaison between GIT and local users to trouble shoot resolve issues and install/remove programs
Maintain inventory of needed supplies
Maintain User Account access and update account folder as per Internal Audit
Contact vendors for service and repair of computer room equipment and network printers as needed
Ability to attend work regularly and in a timely manner
Able to perform work accurately and efficiently
Ability to operate a computer with Microsoft Office software and learn various programs
Other responsibilities and tasks assigned by your manager or supervisor
Work with DC network improvement teams on new project implementations
Qualifications :
Associates degree in computer science business administration or a related field.
Plus 3 or more years related experience and/or training.
or equivalent combination of education and experience.
Project Management experience
Able to collaborate with management staff customers vendors and corporate partners.
Able to effectively communicate verbally with management staff customers vendors and corporate partners.
Able to write correspondence
Advance skills with Microsoft Office Programs
Familiar with AS400 software and SQL programming
Able to analyze and solve problems
Able to gather track analyses and interpret reports graphs and other data
Mathematical Skills- Able to add subtract multiply and divide in all units of measure
We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are: Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands including Barbie Hot Wheels Fisher-Price American Girl Thomas & Friends UNO Masters of the Universe Matchbox Monster High MEGA and Polly Pocket as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys content consumer products digital and live experiences. Our products are sold in collaboration with the worlds leading retail and ecommerce companies. Since its founding in 1945 Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.
Mattels award-winning workplace culture has been recognized by Forbes Fast Company Newsweek Great Place to Work TIME and more.
This role provides support to the Pennsylvania Distribution Center by providing IT support to various distribution center operations. Additionally Provides desktop support to onsite end users. The essential duties and responsibilities for the DC Operations Associate position may include the followin...
This role provides support to the Pennsylvania Distribution Center by providing IT support to various distribution center operations. Additionally Provides desktop support to onsite end users. The essential duties and responsibilities for the DC Operations Associate position may include the following.
Utilize AS400 and Access databases to process print and prepare shipping documents special instructions labels reports and other materials for operations and promotional assembly
Enter and modify system date to ensure accuracy and accessibility to documents
Provide onsite desktop support for local users including but not limited to computers/laptops peripherals centralized printing /copy machines conference room equipment RF units and other equipment as needed
As needed function as a liaison between GIT and local users to trouble shoot resolve issues and install/remove programs
Maintain inventory of needed supplies
Maintain User Account access and update account folder as per Internal Audit
Contact vendors for service and repair of computer room equipment and network printers as needed
Ability to attend work regularly and in a timely manner
Able to perform work accurately and efficiently
Ability to operate a computer with Microsoft Office software and learn various programs
Other responsibilities and tasks assigned by your manager or supervisor
Work with DC network improvement teams on new project implementations
Qualifications :
Associates degree in computer science business administration or a related field.
Plus 3 or more years related experience and/or training.
or equivalent combination of education and experience.
Project Management experience
Able to collaborate with management staff customers vendors and corporate partners.
Able to effectively communicate verbally with management staff customers vendors and corporate partners.
Able to write correspondence
Advance skills with Microsoft Office Programs
Familiar with AS400 software and SQL programming
Able to analyze and solve problems
Able to gather track analyses and interpret reports graphs and other data
Mathematical Skills- Able to add subtract multiply and divide in all units of measure
We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are: Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands including Barbie Hot Wheels Fisher-Price American Girl Thomas & Friends UNO Masters of the Universe Matchbox Monster High MEGA and Polly Pocket as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys content consumer products digital and live experiences. Our products are sold in collaboration with the worlds leading retail and ecommerce companies. Since its founding in 1945 Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.
Mattels award-winning workplace culture has been recognized by Forbes Fast Company Newsweek Great Place to Work TIME and more.
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels
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