Senior Project Manager Japan

Shift delivers AI agents that transform insurers most critical work. By combining deep industry expertise and unmatched data resources Shift provides proven results that have earned the trust of hundreds of the worlds leading insurers. Our insurance-grade AI is accurate explainable and secureempowering human experts to move with unmatched speed total confidence and a renewed focus on the people they serve.

Our culture is built on innovation trust and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.

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Shift TechnologyはAIで保険業務の変革に挑戦しています私たちは保険会社の請求処理の自動化疑いのある請求の検知を行い業務効率財務実績および顧客体験の向上をサポートしています

2014年にパリで設立以来ボストン東京シンガポールロンドンマドリードメキシコ香港サンパウロにオフィスを開設しまた3億2000万ドル以上を投資家より調達致しました

現在世界を牽引する100社以上の保険会社が弊社サービスを利用しております

急成長しているインシュアテック保険 x テクノロジー業界でグローバルな文化を楽しみかつ最高の技術品質への追及に興奮ワクワクを覚えるならばShift Technologyはふさわしい場所です

ROLE INTRODUCTION

As a Senior Project Manager you will serve as a key driver of complex and high-impact initiatives acting as a trusted advisor to both clients and internal stakeholders. You will own project delivery end-to-end with a high degree of autonomy proactively manage risks and escalations and contribute to presales execution and continuous improvement across the organization. You will also support junior PMs and play a role in strengthening delivery excellence across the team.

役割
シニアプロジェクトマネージャーとして複雑かつ影響度の高いプロジェクトを推進し顧客および社内に対する信頼できるアドバイザーとしての役割を担います高い自律性をもってプロジェクト全体のデリバリー責任を持ちリスクやエスカレーションを主導的に管理するとともにプリセールス活動や業務改善にも貢献しますまたジュニアPMの支援育成を通じてチーム全体のデリバリー力向上にも寄与します

YOUR RESPONSIBILITIES

Delivery & Project Ownership

• Manage large and complex projects potentially across multiple products and business units
  Own the success of projects end-to-end with minimal supervision
  Ensure high-quality delivery across the full lifecycle of the solution
• 複数プロダクトや部門を含む大規模複雑なプロジェクトを管理
  最小限の支援のもとプロジェクトの成功に対してエンドツーエンドで責任を持つ
  サービスのライフサイクル全体を通して高品質なデリバリーを実現

POV / POC Execution

• Drive POV / POC projects to successful completion
  Translate technical validation into clear business value for clients
• POV / POCプロジェクトの成功に向けた推進
  技術検証の結果を顧客にとってのビジネス価値へと転換

Stakeholder Management

• Build strong relationships with senior client stakeholders (project sponsors IT leaders executives)
  Develop trusted partnerships with GTM AEs and internal leadership
  Participate in client QBRs particularly for large or strategic accounts
• プロジェクトスポンサーIT責任者経営層などの上位顧客との関係構築
  GTM AEおよび社内リーダーシップとの強固な連携
  特に大口顧客におけるQBRへの参画

AI-Augmented Operational Excellence

• The Responsibility: Integrate AI into the delivery lifecycle to drive efficiency automate reporting and enhance resource allocation. Foster a culture where AI is used to remove manual bottlenecks.
• The Ideal Fit: An AI-Forward Practitioner who uses AI technologies regularly for their own productivity and understands how to deploy these tools at a team level to gain a competitive edge.
• 役割AIをデリバリーのプロセスに組み込み業務の効率化レポートの自動化リソース配分の最適化を推進しますまた手作業のボトルネックをAIで解消する文化を醸成します
• 日常的にAIを活用して自身の生産性を高めておりそれらのツールをチームレベルでも展開し競争優位につなげられる方

Presales & Commercial Contribution

• Proactively collaborate with Sales to support deal execution
  Provide guidance on SLAs and delivery feasibility
  Support contract negotiations (redlines alternatives delivery considerations)
  Participate in RFP responses SOW definition and commercial structuring
  Support junior PMs in sales execution activities
• 営業と連携し案件成立に向けた実行支援
  SLA設計やデリバリー観点での助言提供
  契約交渉修正提案代替案提示などの支援
  RFP対応SOW作成商用条件の設計への参画
  ジュニアPMの営業関連業務の支援

Risk & Escalation Management

• Proactively identify and mitigate risks before they materialize
  Lead end-to-end escalation management (internal & external)
  Provide guidance to clients on risk mitigation strategies
  Identify recurring risks and develop reusable frameworks and best practices
• 将来発生し得るリスクを予測し未然防止を推進
  社内外のエスカレーションをエンドツーエンドで管理
  顧客に対するリスク軽減策の提示
  共通リスクを特定しテンプレートやベストプラクティスを構築

Resource & Team Management

• Proactively identify and resolve resource constraints
  Support junior PMs in resolving resource challenges
  Mentor junior team members and share best practices
• リソース課題の特定と解決を主体的に推進
  ジュニアPMのリソース課題解決支援
  ベストプラクティス共有および育成支援

Continuous Improvement & Internal Contribution

• Drive improvements in presales and delivery processes (tools templates documentation)
  Identify efficiency bottlenecks and remove execution barriers
  Contribute to internal strategic initiatives
  Develop expertise in specific domains and act as a reference within the team
• プリセールスデリバリーにおけるプロセスツールの改善推進
  業務効率化の阻害要因を特定解消
  社内戦略プロジェクトへの貢献
  特定領域での専門性確立とチームへの知見共有

Leadership & Trusted Advisor Role

• Act as a trusted advisor to influence key project decisions
  Promote industry and client best practices proactively
  Support hiring and retention efforts within the PM team
• 重要な意思決定における信頼できるアドバイザーとして行動
  業界顧客のベストプラクティスを主体的に提案
  採用育成定着への貢献

YOUVE GOT WHAT IT TAKES IF YOU

• You have excellent communication skills and can simplify complex topics
  You have 7 years of project management experience in IT and/or insurance
  You are comfortable managing complex projects independently
  You have experience collaborating with sales and supporting deal execution
  You proactively manage risks escalations and ambiguity
  You demonstrate leadership through ownership and mentoring others
  You are a native Japanese speaker and can communicate effectively in English
  PMP Prince2 or equivalent certifications are a plus

求める人材

• 優れたコミュニケーション能力を持ち複雑な内容を分かりやすく説明できる方
  IT業界または保険業界における7年以上のPM経験
  複雑なプロジェクトを自律的に管理できる方
  営業と連携し案件推進を支援した経験
  リスクおよびエスカレーションを主体的に管理できる方
  オーナーシップとリーダーシップを発揮し他のメンバーを支援できる方
  日本語ネイティブかつ英語で業務遂行可能な方
  PMPPrince2などの資格は歓迎

Interview process

• Screening call
• Phone / video call covering personal profile motivation classic interview stuff
• Case study review
• Final interview with Head of Delivery

To support our permanent full time employees at every stage of their careers and lives we provide a competitive total rewards and benefits package. Here are the global benefits wed like to highlight:

• Flexible remote and hybrid working options
• Competitive Salary and a variable component tied to personal and company performance
• Multiple Learning and Development opportunities including Focus Fridays a half-day each month to focus on learning and personal growth
• Generous PTO and paid holidays
• Mental health benefits
• 2 MAD Days per year (Make A Difference Days for paid volunteering)

Additional benefits may be offered by country based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details.

At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our companywithout regard to race color religion marital status age national or ethnic origin physical or mental disability medical condition pregnancy genetic information gender identity or expression sexual orientation or other non-merit criteria.

Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation please email and we will work with you to meet your accessibility needs.

Please be aware of scammers and only trust correspondence that comes from emails ending in . We will never do initial outreach to you via Whatsapp/Text/SMS never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process.

Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs including those submitted directly to hiring managers are deemed to be the property of Shift Technology.