Associate IT Admin Help Desk
Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
1. Provide end-user support.
2. Provide Corporate systems support.
3. Responsible to adhere with all information security policies.
4. Supporting the roll-out of new applications/systems.
5. Prepare project status reports.
6. This position will also require on-call response to incidents as necessary.
7. Full understanding of Microsoft Azure.
8. Full understanding of networking infrastructure management concepts and setup.
9. Full understanding of Microsoft 365 Services.
Requirements
2 years of experience
Interpersonal Skills
and Patient Communication
2. Empathy & Customer Service Mindset
3. Problem-Solving & Critical Thinking
4. Team Collaboration
5. Time Management & Prioritization
6. Professionalism & Accountability
Key Skills
- user account
- Active Directory
- Customer Service
- Information Technology
- desk support
- End user
- Project Management
- Phone Calls
- service levels agreement
- Desk Staff
- Ltil
- Procedures
- Setup
- hardware
- Technical Support
