IT Project Coordinator

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security privacy and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI DNS and certificate lifecycle management to secure infrastructure software devices messages AI content and agents. Learn why more than 100000 organizations including 90% of the Fortune 500 choose DigiCert to stop todays threats and prepare for a quantum-safe future

Job summary

As IT Project Coordinator you will play a key role in supporting the delivery of Professional Services projects across the AMS & EMEA territories.

You will assist the Senior Project Manager in ensuring projects are executed efficiently on schedule and to a high standard of quality.

What you will do

• Ability to assist in coordinating multiple concurrent IT service delivery projects across regions
• Support the Senior Project Manager in planning organizing and tracking project delivery activities.
• Assist with scheduling meeting coordination and documentation of project actions decisions and risks.
• Maintain and update project plans risk logs and status reports under guidance.
• Track and report on project milestones timelines and deliverables.
• Support the management of project budgets timesheets and invoicing processes.
• Help ensure adherence to project governance standards and quality requirements.
• Liaise with internal teams vendors and customers to gather updates and support smooth communication.
• Assist in resource planning and coordination with cross-functional teams.
• Participate in post-project reviews and contribute to identifying areas for process improvement.
• Provide administrative and operational support to the Professional Services team as needed.

What you will have

• 3 years of experience in a Software Project Coordinator or Scrum Master position at an IT or SaaS company (essential requirement)
• Tertiary qualification in Project Management Business Administration or Information Technology (strongly preferred)
• Exposure to the full project lifecycle from initiation to delivery in any technical or business environment.
• Experience working in a fast-paced multidisciplinary organization.
• Comfortable with engaging with global customers (strong stakeholder management)
• Detail-oriented process-driven proactive in coordinating tasks and tracking deliverables.
• Strong verbal and written communication skills with the ability to engage effectively with team members stakeholders and clients.
• Strong organizational and time management skills with attention to detail.
• A motivated individual with a foundational understanding of project management principles and processes.

Nice to have

• Previous experience working with global teams and across different timezones.
• Basic understanding of PKI or digital certificate management concepts (training will be provided).
• Familiarity with project management methodologies and tools such as Agile (Scrum Kanban) Confluence Jira Salesforce Microsoft Project or Rocketlane

Benefits

• Competitive compensation and comprehensive benefits package
• Generous paid time off including holidays andadditionalleave options
• Family-friendly leave policies including maternity paternity and other supportive leave programs
• Health and wellness support including medicalcover(where applicable) gym reimbursements and mental well-being resources
• Pension life insurance and income protection benefits (location dependent)
• Employee Assistance Program with 24/7 confidential support for employees and their families
• Educationassistanceand professional development opportunities
• Access to LinkedIn Learning and continuous learning resources
• Employee referral bonus program andadditionalcompanyperksand discounts
• Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins milestone achievements and the outstanding contributions of our colleagues
• Business travel insurance and global employee support programs

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